I've got a problem that keeps popping up with my reception phone. It is a IP 650 and the receptionist - on three occassions - has accidentally
hit the "Forward" softkey just before she enters the "Page All" keystrokes and then all future calls get routed as an overhead page. I will admit, the first time it happened, I was totally stumped. Why the heck did I have customers yelling "Hello, Hello, can you hear me" over every single Polycom in the building. In retrospect, it was pretty funny. However, now that it has happened three, count 'em, three times, I've got to figure out how to disable that softkey. I've looked through the "sip.cfg" file and can't seem to figure out what option would remove that softkey. Has anyone ever had to do this? What feature should I disable? TIA Bill
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