"equis software" <[email protected]> writes: > I want the callers don't join in a queue when the agents are busy. > I suposse it is easy but i can't get the solution for this. > Can you suggest me something?
If you don't need the full functionality of queues, they are reasonably easy to reinvent in the dial plan. If you just do something like exten => _X!,n,Dial(SIP/phone1&SIP/phone2&SIP/phone3) you will automatically get to the next priority if all agents are busy. If you need dynamic agents, that can be handled by storing the agents in a variable in the asterisk database -- or even better, in an external database. /Benny _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
