AMI is definitely the more sophisticated and less naive way to
overcome these problems, and will definitely provide the maximum level
of event feedback and call control possible. Call files are a much
more "fire and forget" strategy, and getting pacing and overdial ratio
right is a lot harder with them.
But managing it all via AMI requires actual software work by someone
who knows what they are doing with relatively low-level system
programming, which is why the call file approach is favoured by users
who just want it quick and dirty, with no regard for quality and no
interest in robust implementation.
--
Sent from mobile device
On Aug 25, 2009, at 12:34 PM, "Danny Nicholas" <[email protected]>
wrote:
That would be a qualified yes. The problem you will face is this;
Say you want to do 1000 calls and you have 25 lines you can use. If
you dump all 1000 calls into /var/spool/asterisk/outgoing at once,
asterisk will try to process all 1000 at once, which will lead to
some problems. The way to accommodate this is to “plan” your calls
in such a way as they can process in groups. Let’s say that you ex
pect each automated call to take 3 minutes. You could set up a job
to release 25 files every 3 minutes to /v/s/a/o and would mostly be
running well. Of course some calls will last longer and some shorte
r, but pbx_spool will take care of that easily as long as the load i
sn’t too great. You could even do 30-35 calls to account for hangup
s, etc.
From: [email protected] [mailto:asterisk-users-
[email protected]] On Behalf Of Sanjoy Rath
Sent: Tuesday, August 25, 2009 11:23 AM
To: Asterisk-Users
Subject: Re: [asterisk-users] Asterisk Autodialer
Hi Danny,
Thanks so much for your response. I have used call files to autodial
too. Can this be used for large volume calls?
Thanks,
Sanjoy.
From: [email protected]
To: [email protected]
Date: Tue, 25 Aug 2009 11:07:04 -0500
Subject: Re: [asterisk-users] Asterisk Autodialer
Here is my .02; There are basically (but not only) two ways to “aut
o-dial” from asterisk. You can use Asterisk Manager or create a set
of call files to use the pbx_spool function. I’m more familiar wit
h the latter. If you “dump” a set of call files, Asterisk will try
to do them all at once and respool them until it can satisfy the req
uest. You can “help” by touching the files with a future date so *
will try to process them more smoothly. There is a reasonably nice
PERL module called Asterisk::Outgoing, but you’ll have to tweak it t
o use the time functionality.
From: [email protected] [mailto:asterisk-users-
[email protected]] On Behalf Of Sanjoy Rath
Sent: Tuesday, August 25, 2009 10:48 AM
To: Asterisk-Users
Subject: Re: [asterisk-users] Asterisk Autodialer
Alex,
You are right. My questions are probably wide open. I probably would
have more specific. Any help I get would be great; if not I will
figure it out myself :).
Steve, Geraint - It was kind of you both to respond back. Thanks
guys for your response. :)
I am dCAP trained but just like anything else you do not get
everything/anything you want from there.
Anyways I checked VOIP-info.org the information there was pretty
basic. I was trying to get some more insight to this autodialer
stuff. If there is something I can take leverage of that will be
great (because I do not want reinvent the wheel) or else (as sadi
before) I will figure out.
Thanks,
Sanjoy.
> Date: Tue, 25 Aug 2009 11:24:36 -0400
> From: [email protected]
> To: [email protected]
> Subject: Re: [asterisk-users] Asterisk Autodialer
>
> If you don't see why you are getting replies of this colour, you
must
> have an ingrained inability to understand what does and does not
> constitute a question of a manageable scope. It must be sufficiently
> narrow and specific in order to be realistically addressable in this
> forum.
>
> You can't just say, "Teach me everything there is to know about
> automatic dialers." Nobody's going to do that.
>
> Sanjoy Rath wrote:
>
> > Thanks Steve for helpful reply.
> >
> > Cheers,
> > SR.
> >
> >
---
---------------------------------------------------------------------
> > Date: Tue, 25 Aug 2009 10:26:37 -0400
> > From: [email protected]
> > To: [email protected]
> > Subject: Re: [asterisk-users] Asterisk Autodialer
> >
> >
> >
> > On Tue, Aug 25, 2009 at 10:04 AM, Sanjoy Rath <[email protected]
> > <mailto:[email protected]>> wrote:
> >
> > Hello,
> >
> > I am developing an asterisk autodialer. I am looking for the
> > following information:
> >
> > 1. Detailed Configuration Documentation for Asterisk Autodialer
> > 2. Volume Testing Strategy
> > 3. Lessons Learnt from past Asterisk Autodialer configuration
> > 4. What are the different asterisk autodialer functionality that
> > have been implemented
> >
> > Your response will be appreciated.
> >
> > Thanks,
> > Sanjoy.
> >
> >
> > How are you developing anything when you are asking for not just
tips
> > but EVERYTHING!
> >
> > Hire a consultant or go to that nerdvittles article.
> >
> > --
> > Thanks,
> > Steve Totaro
> > +18887771888 (Toll Free)
> > +12409381212 (Cell)
> > +12024369784 (Skype)
> >
> >
---
---------------------------------------------------------------------
> > More storage. Better anti-spam and antivirus protection. Hotmail
makes
> > it simple. <http://go.microsoft.com/?linkid=9671352>
> >
> >
> >
---
---------------------------------------------------------------------
> >
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>
> --
> Alex Balashov - Principal
> Evariste Systems
> Web : http://www.evaristesys.com/
> Tel : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
>
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