Dear all;
I have three agents and I need the calls to be always send for agent1 and if he
is busy then to be sent for agent2 and if he is busy then to be sent for agent3
and if all busy then to stay in the waiting until one of those three agents is
available. How?
Do I have to set the strategy to be linear? And is there any other settings?
Thanks for the help in advance.
Regards
Bilal
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
New to Asterisk? Join us for a live introductory webinar every Thurs:
http://www.asterisk.org/hello
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
