This was just discussed yesterday I believe, because I read it. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Zarjazz Sent: Saturday, February 21, 2004 7:36 AM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] Simple Call Center Setup?
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 I am looking to implement a simple call center with Asterisk and I'm scratching my head trying to work out the best setup. Now the usual dialin / dialout setup I have no problems with. SIP phone on each desk, * acting as the SIP proxy / PSTN gateway. User dials into the gateway to talk to an agent (hunt group type thing), or a single agent dials out to a specific number. That part is simple enough and works already. However I need to add the following feature: Some application (asterisk maybe or a custom SIP softphone type thing) needs to dial out to a range of numbers, once a success connection is made I need to then transfer the call to the first free agent. The available agents need to notify the system somehow that they are ready. I was thinking of maybe 'parking' and then somehow inviting the remote call to their phone. So is something like this possible already with * or do I need to go and start getting out my C refence manuals and do some coding? Vince. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (MingW32) iD8DBQFAN1CaPx/nyuA99rgRAolvAJ4ir83H4UlNeYW4twPG+w0j5KRBgwCg1pXh 2IDBbj/+dUh/w5E1BmH4kDM= =NX9Q -----END PGP SIGNATURE----- _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
