Which thread exactly? There is the agents / ackcall one but that is for *inbound* calls which I already can do. This is for a dialout redirect type scenario.
Vince. Matthew B Marlowe wrote: > This was just discussed yesterday I believe, because I read it. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Zarjazz > Sent: Saturday, February 21, 2004 7:36 AM > To: [EMAIL PROTECTED] > Subject: [Asterisk-Users] Simple Call Center Setup? > > I am looking to implement a simple call center with Asterisk and I'm > scratching my head trying to work out the best setup. > > Now the usual dialin / dialout setup I have no problems with. SIP phone > on each desk, * acting as the SIP proxy / PSTN gateway. User dials into > the gateway to talk to an agent (hunt group type thing), or a single > agent dials out to a specific number. That part is simple enough and > works already. > > However I need to add the following feature: > > Some application (asterisk maybe or a custom SIP softphone type thing) > needs to dial out to a range of numbers, once a success connection is > made I need to then transfer the call to the first free agent. The > available agents need to notify the system somehow that they are ready. > I was thinking of maybe 'parking' and then somehow inviting the remote > call to their phone. > > So is something like this possible already with * or do I need to go and > start getting out my C refence manuals and do some coding? > > Vince. _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
