Is the callcenter sitting behind nat? Sent from my iPhone
On 18 mrt. 2013, at 19:31, Mitch Claborn <[email protected]> wrote: > Asterisk 11.1.0 > Various soft-phone SIP clients > call center with 10-12 agents online at once using asterisk queue > > Occasionally an agent will get a call (or more often a series of calls in a > row) where neither party can hear the other, or can only hear each other > sporadically. A MixMonitor recording of the call plays only the caller - > none of the agent's audio is heard in the recording. > > Looking for ideas on how to begin to diagnose this or clues about what might > be wrong. > Is there a console command that will show details of a specific call in > progress that might have some clues? > > -- > > Mitch > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
