Hello All,
I have some Polycom IP 500 phones that I would like to have configured for direct dialing to our voice mail system.  So far I have been unable to get the hard button labeled Voice Mail to connect to Asterisk without first passing through the message center prompts.  I have followed all the Admin Guide instructions regarding the phones .cfg files and using up.bypassInstantMessage="1" up. in the XML to no avail.  Has anyone been able to get a Polycom 500 to use the hardbutton to retrieve voice mail and drop directly into voice mail without going through all the menus?
 
Thanks,
Wiley
 

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