Strange, I have an IP500 right out of the new-plastic-gadget-smell box, and it doesn't have a button labelled Voicemail.


On the left side are the blue speaker, red mute, and blue headset buttons, then next to them top to bottom are the three Line buttons (clear covers for putting your own labels), Directories, Services, Call Lists, Conference, Transfer, and Redial.


On the right of the system, top side are the 4 way selection pad with select and delete, then below that are Menu, Messages, and Do Not Disturb, and finally Hold.

In the middle are the 12 keypad keys, 4 soft keys, and volume + and - buttons.

No where am I able to find a hard voicemail button.

-Chris

On 10:42 AM 7/19/2004, Wiley E. Siler wrote:
>Thank you!
>
>Can you tell me more about the dial plan feature?   How do you setup the
>correct digitmap?
>
>W
>
>-----Original Message-----
>From: Russ Beaupre, P.E. [mailto:[EMAIL PROTECTED]
>Sent: Monday, July 19, 2004 4:56 AM
>To: [EMAIL PROTECTED]
>Subject: Re: [Asterisk-Users] Polycom IP 500 Voicemail
>
>Wiley E. Siler wrote:
>
>> I have a solution that allows me to assign a soft key with no
>problems.
>> However, it seems like a waste the the hard button labeled Voice Mail
>> is not dialing right into voice mail.  Is there a known way yo do
>> this?  I have tried everything in the manual but it doesn't seem to
>> work. I have IP 500s and I want to be able to use all three display
>> lines for just lines on the phone.
>>
>I think that feature is inly available on the 1.2.0 sip firmware. It
>works on ours but when you press it, you still have to pick a line, then
>connect.  The line button goes right to the voicemail.
>
>> Also, do you know if it is possible to program the buttons along the
>> bottom of the screen like normal soft buttons?
>>
>Probably, but I haven't looked into it enough
>
>> And finally...
>> Is there a way to make the system dial without having to hit the Send
>> key after dialing a number?
>>
>look at the digitmap in sip.cfg
>
>-rb
>
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