Whilst some valid points are being made I'd like to add my two pence... I've been using Asterisk for a year now. In that time I've only asked two questions: one about the outbound proxy support and one about call transfers. All the other information I've needed I was able to find in the Wiki, or failing that with a quick google search.
I often see questions posted to the list which have been previously answered several times (often just a few days previously). These answers are archived in the list archives which are easily searchable with google. Posting questions such as "why do I get messages about RFC 3389 support when using X-Lite" scream "I couldn't be bothered to search google". Google would provide a faster answer and not waste the time of the other list subscribers, not to mention the additional load on Digium's email servers. In my opinion its nothing more than common courtesy to do as much work as you can first, then ask for help. In the end you'll learn more. The developers who are kind enough to take the time to keep an eye on the Users mailing list have a finite amount of time. Responding to lazy questions only wastes their time and reduces the amount of time they can spend on Asterisk development. As for buying unnecessary Digium hardware just to put money into Asterisk - thats (imo) silly. There are lots of other ways to support Asterisk. Write documentation, contribute to the Wiki, answer mailing list questions. I try to post replies to questions when I can (which I do regret isn't often because of my University work). With all of the above in mind, I do think something like an FAQ would be a great addition. I'm not sure if there is one on the Wiki but it would help cut down on a number of unecessary postings, and their assosciated replies from Mr Critchfield. Just my 2p. Phil. > [EMAIL PROTECTED] wrote: > > > (side note: If you havent bought their hardware and are using > > Asterisk for "free" them again you should expect even less > > assistance imo) > > Right, so I have to buy hardware I don't need? > > -- _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
