|
I manage the PBX system for a medium
sized call center. Where all calls are distributed via a few call Queues.
However I am having an issue where reps are being distributed calls
regardless of wether they are on a call.
I have looked into using SetGroup but I don't think
this works with Call Queues. I have also looked into incomingcalllimit and that
seems to no longer work. Any sugestions?
Not sure if it matters but I am using
AgentCallbackLogin as a login method.
|
_______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
