Hi there, we are looking for an opensource or commercial * based Call Center. Full ACD, call monitoring, multiple queue, IVR, voicemail, management, reporting, CDR, etc is needed. over 100 seat can be the initial target and will grow in a very short time.
SIP phones will be used and multiple E1 lines incoming, so to provide full failover a cluster of * machines or some other form of redundancy must be used. I'm sure custom programming will be requiered so offerings are accepted but all work will be done remotely since we are in Central America (unless you happen to live in our country of course...) Any real experiences with * on this? please for commercial offer reply off-list to [EMAIL PROTECTED] since I think the rules of this forum prohibits commercial offerings. So far i have found http://www.aspect.com/ http://www.ebiitech.com/ Thanks in advance, -- ------------------------------------------- Erick Perez Linux User 376588 http://counter.li.org/ (Get counted!!!) Panama, Republic of Panama _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
