On the voxilla.com board, there have been a lot of inferences, but no real solid information as to what the problem actually is.
But I really wonder about the survivability of a telephony service business which is unusable for days on end, and with no explanation of what the problem is.
On Sun, 8 May 2005, Luki wrote:
2 hour call does not appear to be 'normal residential use'That is insane. Clue: teenagers. They can spend hours on the phone and that certainly is NOT business use.
I am about to cancel my service and demand that ... they waive the cancelation feeI do not think there is a cancellation fee; I had someone cancel about a month ago because their DSL connection quality was useless for VOIP (and this certainly was not Broadvoice's fault) and no fee was charged. Beware, if you cancel 3 days into your new billing cycle, they close your account right away, even if you just paid for a complete month 3 days ago.
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