On Tuesday 26 September 2006 11:18, John Van Ostrand wrote:
> On Tue, 2006-09-26 at 09:27 -0600, Martin Glazer wrote:
> > I have an Asterisk system installed and my users are complaining of low
> > volumes on their phones - we are using Snom 360's with the latest release
> > firmware. The volume settings on the phone are set to max.
>
> What trunk lines are in use? VoIP, Analog, PRI?

Analog lines from Rogers

>
> > Is there any method of increasing the volume through Asterisk or is it
> > completely dependant on the phone?
>
> If you're using analog trunk lines try chaning rxgain and txgain
> in /etc/asterisk/zapata.conf.  Be aware that putting these values high
> may cause other problems like echo cancellation working erratically.
>

I'm using a Sangoma A200 with 4 FXO ports - are there any typical values for 
rxgain and txgain or does it vary per site?

> > Has anyone else experienced these issues with the Snom?
>
> No, with Polycoms, but it wasn't the phones
> . 

Thanks

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