Hi Richard,

The logs are showing to restarts and that's it:
23:00:52
23:04:29

Did you collected those logs from the /var/log/asterisk/messages file?
You don't have any type of call related logs there.

You need to enable debug and verbose logs on the console and capture there.


Regards,
Ovidiu Sas


On 3/24/07, Richard (Rogers @ work) <[EMAIL PROTECTED]> wrote:
Hi Ovidiu,

The log has been included after full debug is turned on.  I did not see
anything out of the ordinary.
May be you can catch some things for me?


Thanks,
Richard


-----Original Message-----
From: Ovidiu Sas [mailto:[EMAIL PROTECTED]
Sent: Saturday, March 24, 2007 8:20 PM
To: Richard (Rogers @ work)
Cc: [email protected]
Subject: Re: [on-asterisk] Debugging drop call problem - due to voice
level

Hi Richard,


Since the asterisk is dropping the call, you can enable debug logs on
the asterusk server and try to debug it.
Edit /etc/asterisk/logger.conf and fix the following line:
console => notice,warning,error,debug
Restart asterisk and enable debug logs:
set debug 10

Place the call, shout and check what's going on ...


Regards,
Ovidiu Sas

PS: My name is Ovidiu, Ovi for short :)

On 3/24/07, Richard (Rogers @ work) <[EMAIL PROTECTED]> wrote:
> Hi Ovidus,
>
> The log below does not seem to have anything out of the ordinary other
> than show the BYE from the asterisk server to the phone.
>
> All IPs below have been masked out and are not the real IPs.
> But the 192.168.1.333 if the IP for the AAstra 480iCT
> 192.168.0.111 is the asterisk server.
>
> Any suggestion is appreciated.
>
> Is there a way I can limit the outbound voice level on either the
phone
> or asterisk?  I highly suspect this is the cause of the problem.  But
if
> this is the case, I should not be the first one to encounter it,
right?
> Would this be a hardware problem i.e, the digium card?
>
> Thanks,
> Richard.
>
>
> 11.337723 192.168.0.111 -> 192.168.1.333 SIP/SDP Request: INVITE
> sip:[EMAIL PROTECTED], with session description
>  11.456023 192.168.0.111 -> 192.168.1.333 SIP/SDP Request: INVITE
> sip:[EMAIL PROTECTED], with session description
>  11.492035 192.168.1.333 -> 192.168.0.111 SIP Status: 100 Trying
>  11.499646 192.168.1.333 -> 192.168.0.111 SIP Status: 180 Ringing
>  11.525902 192.168.1.333 -> 192.168.0.111 SIP Status: 180 Ringing
>  12.272209 192.168.1.333 -> 192.168.0.111 SIP/SDP Status: 200 OK, with
> session description
>  12.273121 192.168.0.111 -> 192.168.1.333 SIP Request: ACK
> sip:[EMAIL PROTECTED]
>
> < I am shouting very loud here!!!!>
>
>  23.962274 192.168.0.111 -> 192.168.1.333 SIP Request: BYE
> sip:[EMAIL PROTECTED]
>  24.076478 192.168.1.333 -> 192.168.0.111 SIP Status: 200 OK
>  45.969554 192.168.1.333 -> 192.168.0.111 SIP Status: 200 OK
> 48.005881 192.168.0.111 -> 75.190.223.32 SIP Request: REGISTER
> sip:75.190.223.32
>  52.006652 192.168.0.111 -> 75.190.223.32 SIP Request: REGISTER
> sip:75.190.223.32
>
> Thanks,
> Richard
>
>
> -----Original Message-----
> From: Ovidiu Sas [mailto:[EMAIL PROTECTED]
> Sent: Saturday, March 24, 2007 12:16 AM
> To: Richard (Rogers @ work)
> Cc: [email protected]
> Subject: Re: [on-asterisk] Debugging drop call problem
>
> Now, that you are able to reproduce the problem, sniff the traffic and
> find out who is dropping/disconnecting the call.
>
>
> Regards,
> Ovidiu Sas
>
> On 3/23/07, Richard (Rogers @ work) <[EMAIL PROTECTED]> wrote:
> >
> >
> >
> >
> > Hi,
> >
> >
> >
> > I think I have finally figured out the direct or indirect cause of
the
> > problem.
> >
> > I was using trixbox 1.2 and later upgraded to 2.0 - latest and
> greatest.
> > The problem can be reproduced in both.
> >
> >
> >
> > I have a Aastra 480i CT but I don't think its phone related.  And
here
> is my
> > observations.
> >
> > When I talk loud consistently for 5-10 seconds, the call will be
> dropped.
> > For a test, I shouted into the phone for 5-10 second, the call would
> for
> > sure be dropped.  If I talk softly in lower volume, the call will
> last.
> >
> > I think Asterisk is dropping it when talk vol is exceeded certain
> limit and
> > the problem is not related to the phone.
> >
> >
> >
> > Any suggestion will be appreciated.
> >
> >
> >
> >
> > Thanks,
> >
> > Richard
> >
> >
> >
> > -----Original Message-----
> >  From: Richard (Rogers @ work) [mailto:[EMAIL PROTECTED]
> >  Sent: Thursday, March 15, 2007 10:25 AM
> >  To: Michael Zhang; Aloysius Thevarajah Lloyd
> >  Cc: [email protected]
> >
> >  Subject: Re: [on-asterisk] Debugging drop call problem
> >
> >
> >
> >
> >
> >
> > Hi Micheal,
> >
> >
> >
> >
> >
> > You are correct.  The problem has not occurred yet.  Good to know
that
> the
> > 401 can be ignored.
> >
> >
> > Will post it again when it occurs.
> >
> >
> >
> >
> >
> > Thanks,
> >
> >
> > Richard
> >
> >
> >
> > ----- Original Message -----
> >
> >
> > From: Michael Zhang
> >
> >
> > To: Richard (Rogers @ work) ; Aloysius Thevarajah Lloyd
> >
> >
> > Cc: [email protected]
> >
> >
> > Sent: Thursday, March 15, 2007 10:22 AM
> >
> >
> > Subject: RE: [on-asterisk] Debugging drop call problem
> >
> >
> >
> >
> > It seems you did not provide sufficient traces for the problem you
> > described. The "401" error is a normal challenge for "Register"
> > authentication. You might need to keep your Ethereal or whatever
> sniffing
> > tool open until the problem happens again.
> >
> >
> >
> > Cheers,
> >
> > Michael
> >
> >
> >  ________________________________
> >
> >
> > From: Richard (Rogers @ work) [mailto:[EMAIL PROTECTED]
> >  Sent: Thursday, March 15, 2007 7:34 AM
> >  To: 'Aloysius Thevarajah Lloyd'
> >  Cc: [email protected]
> >  Subject: RE: [on-asterisk] Debugging drop call problem
> >
> > From the log, I see some 401 errors.  I wonder if this would mean
and
> if it
> > would be the one to blame?
> >
> > But 3 lines below it, the status was OK with 1 bind?
> >
> >
> >
> > Any suggestion is appreciated.
> >
> >
> >
> > 3470.289876 192.168.0.111 -> 192.168.0.222 SIP Status: 100 Trying
> (1
> > bindings)
> >
> > 3470.289951 192.168.0.111 -> 192.168.0.222 SIP Status: 401
> Unauthorized
> > (0 bindings)
> >
> > 3470.360641 192.168.0.222 -> 192.168.0.111 SIP Request: REGISTER
> > sip:192.168.0.111:5060
> >
> > 3470.360838 192.168.0.111 -> 192.168.0.222 SIP Status: 100 Trying
> (1
> > bindings)
> >
> > 3470.364668 192.168.0.111 -> 192.168.0.222 SIP Status: 200 OK    (1
> > bindings)
> >
> > 3474.370689 192.168.0.111 -> 192.168.0.222 SIP Request: NOTIFY
> > sip:[EMAIL PROTECTED]
> >
> > 3474.438354 192.168.0.222 -> 192.168.0.111 SIP Status: 200 OK
> >
> > 3483.629054 192.168.0.111 -> 192.168.0.222 SIP Request: OPTIONS
> > sip:[EMAIL PROTECTED]
> >
> > 3483.686565 192.168.0.222 -> 192.168.0.111 SIP Status: 200 OK
> >
> >
> >
> >
> > Thanks,
> >
> > Richard
> >
> >
> >
> > -----Original Message-----
> >  From: Aloysius Thevarajah Lloyd [mailto:[EMAIL PROTECTED]
> >  Sent: Tuesday, March 13, 2007 9:23 PM
> >  To: Richard (Rogers @ work)
> >  Cc: [email protected]
> >  Subject: Re: [on-asterisk] Debugging drop call problem
> >
> >
> >
> >
> > Use
> >
> >
> >
> >
> >
> > tethereal -l -n udp port 5060 >sip.log
> >
> >
> >
> >
> >
> > capture the sip messages.
> >
> >
> >
> >
> >
> > U will see who is sending the BYE.
> >
> >
> >
> >
> >
> > Thanks
> >
> >
> > Lloyd
> >
> >
> >
> >
> > On 3/13/07, Richard (Rogers @ work) <[EMAIL PROTECTED]> wrote:
> >
> > Hi,
> >
> >  Occasionally, some calls get dropped for no obvious reasons.
> >  What is the best way to track it down?
> >  Is there a way to log all call-terminations and the reasons
> associated
> >  with them?
> >
> >  Thanks,
> >  Richard
> >
> >
> >
> >
> >
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> >
> >
>
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