Hi Reza, I would suggest the best way to implement this without using any messaging api is;
Using the SIP SDK to built your own soft phone. I think using the SIP SDK built a soft phones is easy and simple. When u recive the call on your own softphones u know the callerid ; then using that caller id to get the details from the ddatabase and display. I hope this will help. Thanks Lloyd On 7/19/07, Alex Robar <[EMAIL PROTECTED]> wrote:
Hi Reza, AdHearsion allows you to pop up caller information via GoogleTalk messaging. I haven't done it, but there's some sample code on the AdHearsion site about it. AR ______________________________________________ Alex Robar, Technical Support, GearyTech Inc. 3075 Fourteenth Avenue, Unit 3, Markham, Ontario L3R 0G9 Markham: 905-513-8000 x 223 Fax: 905-513-8040 Toronto: 416-226-3614 Toll Free: 888-890-3499 [EMAIL PROTECTED] www.gearytech.com Strategic management of technology for business. -----Original Message----- From: Reza - Asterisk Enthusiast [mailto:[EMAIL PROTECTED] Sent: Thursday, July 19, 2007 3:06 AM To: TAUG Subject: [on-asterisk] CRM Integration -- POP UP Window! Ok fellow enthusiasts... I need to be steered towards the right direction. We are actively building an app, that will closely tie in with a CRM. The situation is quite simple. We need a POP UP ... does not matter whether it is HTML, AJAX, PHP, JAVA, or your own .exe or VB script. The pop up will run on windows machines. The requirement here is to pop up the caller details on my PC, during an incoming call -- though the caller ID is displayed on my VOIP Phone. So basically as long as I can write and understand a simple application that can do this, I can go crazy pulling more info. Sure... there are apps out there already that can do this, but the point here is to understand the process (which I have not yet investigated) so that future custom apps can be deployed. If any of you can steer me towards the path to get more info on this, is greatly appreciated....... and yes... the PBX/VOIP server used in Asterisk. Cheers! Reza. -- ExchangeDefender Message Security: Click below to verify authenticity http://www.exchangedefender.com/verify.asp?id=l6JEXZtm002291&[EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
