With Bell Canada, what you need is to send them a letter of agency signed by
the client on their letterhead that gives you permission to act on their 
behalf.

Here's a boilerplate for Bell:


-----------------------------------------------------------
Letter of Authorization

To whom it may concern,

[name of customer as stated on their Bell bill] designates [you or your
company] to act as our agent in relation to the supply, installation,
maintenance, repair and service of our telephone equipment. Specifically,
this includes the phone systems located at [address].

Until notified otherwise, Bell is authorized to deal directly with [you or
your company], and provide them with any data related to our services. [you
or your company] is authorized to issue any service orders necessary to
expedite this installation.

[signed by someone who has the authority to sign such a thing]

-----------------------------------------------------------


Bell used to have a Customer Provided Equipment Group (CPEG) that was
responsible for coordinating with interconnects and agents, but those days
are long since over.


Jim

 

> -----Original Message-----
> From: David Steele [mailto:[EMAIL PROTECTED] 
> Sent: November 29, 2007 4:49 PM
> To: [email protected]
> Subject: [on-asterisk] Arranging to become an end-user's agent
> 
> Hi,
> 
> Slightly off-topic - can anyone point me in the right 
> direction for information on how to become an end-user's 
> agent, able to talk with their Telco to arrange for call 
> diversions if/when required?
> 
> I can't find anything on the Google, but I think I just don't 
> know the industry specific jargon terms to search for.
> 
> (bringing it back on topic - I'd divert the calls to an Asterisk box!)
> 
> Cheers,
> Dave.
> 
> --
> _______________________________
> David Steele
> 
> <insert sig line witticism here>
> 

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