The best way is to get you client to fax a letter on their stationary stating that you are their "Agent of Record" It should contain your name, company and phone number/cell number. When the Telco need to contact you they will call you (although they sometimes think you are an employee of the client) When you find someone who knows what they are doing, keep their name for future work, that way you can build a good relationship with your telco which can turn a very frustrating time into a pleasant experience. Often they would prefer to deal with you because you know what you want as opposed to a client who is continually changing their minds and ordering the wrong thing.
-- Henry < David Cook> > Sure you need to have them sign an LOA (Letter Of Agency) and file it > with their telco. This says you are their "agent" and are approved to > make any changes to their account within the limitations documented in > the LOA. > > dbc. > -- > David Cook > > > Quoting David Steele <[EMAIL PROTECTED]>: > >> Hi, >> >> Slightly off-topic - can anyone point me in the right direction for >> information on how to become an end-user's agent, able to talk with >> their >> Telco to arrange for call diversions if/when required? >> >> I can't find anything on the Google, but I think I just don't know >> the >> industry specific jargon terms to search for. >> >> (bringing it back on topic - I'd divert the calls to an Asterisk >> box!) >> >> Cheers, >> Dave. >> >> -- >> _______________________________ >> David Steele >> >> <insert sig line witticism here> >> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
