On Tue, Apr 22, 2008 at 6:14 PM, Rob Sutherland <[EMAIL PROTECTED]> wrote:
> I've managed to reduce my problems with my new Asterisk/Freepbx setup to > one (that I know of) and I'm wondering about basic troubleshooting > techniques for Asterisk problems. My problem is with dialing from one > extension to another - when I give it an extension number,for example, 120, > it connects and rings, but then I can't hear anything. When I give it *120 > it goes right through to voicemail. Dialing out works fine, dialing in > works as well, when you give it an extension number it rings through to > it and you can hear the call. > Hi Ron, Usually the first place to look when troubleshooting is the asterisk Console. You can get that by logging in to your box and typing "asterisk -r". Trixbox is a blessing and a curse in this regard, it puts out lots and lots of detail when it's processing calls. From my memory, you could easily see a hundred lines on the console for just one call. It's a bit of a needle in a haystack, but your needle is probably in there. If you give us some more details on your problem, someone here might be able to point you in the right direction. I'm not sure if I'm reading that right, User A calls User B and the call completes but A can't hear B? Can B hear A? Also, some info about the types of phones can help. How is the network configured? Are both parties on the same LAN or is there routing going on? Are these SIP phones? Which models? Is it always one model or unit that can't hear? People on this list have worked with just about every kind of equipment I can imagine and some kinds that I can't. Often you'll find that if you can describe the circumstances specifically, someone will say "Oh yeah, I had that problem, here's how I solved it...". Good luck getting your final problem(s) ironed out and let us know if we can help. Dave Donovan > > I'm not really sure where to start working the problem, so I thought I'd > ask about that. > > Thanks in advance, > > Rob > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > >
