Lucky you get the Ticket. I did not get any thing
I have several customers down now. There is no status update or anything ? Thanks and regards, Lloyd Aloysius SunTel Technologies Inc. www.SunTelTech.ca <http://www.sunteltech.ca/> *<http://twitter.com/#!/sunteltech> <http://www.facebook.com/pages/SunTel-Technologies/171168806226832> <http://www.sunteltech.ca/blog/> * t. +1-416-479-0505 x 203 e. [email protected] *Business Phone System | Hosted PBX | IT Support | VoIP Solutions | Cloud Services * On Fri, Aug 26, 2011 at 10:32 AM, Leif Madsen <[email protected]> wrote: > Yes I have several customers down right now. This happened on the same > switch about 2 months ago. When emailing the support team I did get > this response: > > "We currently have a Master Ticket: #10364 opened to reflect the outage, > please > refer to this ticket # for updates > > Product: Voice - Unlimitel > Title: Unlimitel customers registered on sip06.unlimitel.ca unable to > place calls > Device: SIP06.unlimitel.ca > Location: All Locations" > > However I'm unsure how to access the master ticket. > > Thanks! > Leif. > > > > On Fri, Aug 26, 2011 at 10:09 AM, Lloyd Aloysius > <[email protected]> wrote: > > Hi Mathew, > > > > What time this problem started? > > > > Yes some numbers working some not. > > > > Thanks and regards, > > > > Lloyd Aloysius > > SunTel Technologies Inc. www.SunTelTech.ca > > <http://www.sunteltech.ca/> *<http://twitter.com/#!/sunteltech> > > <http://www.facebook.com/pages/SunTel-Technologies/171168806226832> > > <http://www.sunteltech.ca/blog/> > > * > > t. +1-416-479-0505 x 203 e. [email protected] > > *Business Phone System | Hosted PBX | IT Support | VoIP Solutions | Cloud > > Services * > > > > > > > > On Fri, Aug 26, 2011 at 10:08 AM, Matthew Gamble <[email protected]> > wrote: > > > >> Lloyd, > >> > >> We are currently having an issue with sip06.unlimitel.ca. Customers > >> can register but are unable to place or receive calls. Our > >> engineering team is working on the problem and hope to have it > >> resolved soon. > >> > >> Regards, > >> > >> Matthew M. Gamble > >> Manager, Service Platform Engineering > >> Primus Telecommunications > >> > >> On Fri, Aug 26, 2011 at 10:05 AM, Lloyd Aloysius > >> <[email protected]> wrote: > >> > Hello, > >> > > >> > Does anyone having unlimtel issues? No incoming calls working? > >> > > >> > > >> > Thanks and regards, > >> > > >> > Lloyd > >> > > >> > > > > > > -- > Leif Madsen. > http://www.leifmadsen.com > http://www.oreilly.com/catalog/asterisk >
