sip06.unlimitel.ca is down. Our customers started calling at 9:30 A.M. today.Why doesn't primus have a monitoring tool installed?I thought I did something wrong...so I am checking all over the system...and then I brows to www.unlimitel.ca only to find they are down; then it forwarded to /temp....Anyhow, this is not good and acceptable. No notice is not right.-Bruce
> From: [email protected] > Date: Fri, 26 Aug 2011 10:34:26 -0400 > To: [email protected] > CC: [email protected]; [email protected] > Subject: Re: [on-asterisk] Unlimitel Issues - Incomming > > Lucky you get the Ticket. > > I did not get any thing > > I have several customers down now. There is no status update or anything ? > > > Thanks and regards, > > Lloyd Aloysius > SunTel Technologies Inc. www.SunTelTech.ca > <http://www.sunteltech.ca/> *<http://twitter.com/#!/sunteltech> > <http://www.facebook.com/pages/SunTel-Technologies/171168806226832> > <http://www.sunteltech.ca/blog/> > * > t. +1-416-479-0505 x 203 e. [email protected] > *Business Phone System | Hosted PBX | IT Support | VoIP Solutions | Cloud > Services * > > > > On Fri, Aug 26, 2011 at 10:32 AM, Leif Madsen <[email protected]> wrote: > > > Yes I have several customers down right now. This happened on the same > > switch about 2 months ago. When emailing the support team I did get > > this response: > > > > "We currently have a Master Ticket: #10364 opened to reflect the outage, > > please > > refer to this ticket # for updates > > > > Product: Voice - Unlimitel > > Title: Unlimitel customers registered on sip06.unlimitel.ca unable to > > place calls > > Device: SIP06.unlimitel.ca > > Location: All Locations" > > > > However I'm unsure how to access the master ticket. > > > > Thanks! > > Leif. > > > > > > > > On Fri, Aug 26, 2011 at 10:09 AM, Lloyd Aloysius > > <[email protected]> wrote: > > > Hi Mathew, > > > > > > What time this problem started? > > > > > > Yes some numbers working some not. > > > > > > Thanks and regards, > > > > > > Lloyd Aloysius > > > SunTel Technologies Inc. www.SunTelTech.ca > > > <http://www.sunteltech.ca/> *<http://twitter.com/#!/sunteltech> > > > <http://www.facebook.com/pages/SunTel-Technologies/171168806226832> > > > <http://www.sunteltech.ca/blog/> > > > * > > > t. +1-416-479-0505 x 203 e. [email protected] > > > *Business Phone System | Hosted PBX | IT Support | VoIP Solutions | Cloud > > > Services * > > > > > > > > > > > > On Fri, Aug 26, 2011 at 10:08 AM, Matthew Gamble <[email protected]> > > wrote: > > > > > >> Lloyd, > > >> > > >> We are currently having an issue with sip06.unlimitel.ca. Customers > > >> can register but are unable to place or receive calls. Our > > >> engineering team is working on the problem and hope to have it > > >> resolved soon. > > >> > > >> Regards, > > >> > > >> Matthew M. Gamble > > >> Manager, Service Platform Engineering > > >> Primus Telecommunications > > >> > > >> On Fri, Aug 26, 2011 at 10:05 AM, Lloyd Aloysius > > >> <[email protected]> wrote: > > >> > Hello, > > >> > > > >> > Does anyone having unlimtel issues? No incoming calls working? > > >> > > > >> > > > >> > Thanks and regards, > > >> > > > >> > Lloyd > > >> > > > >> > > > > > > > > > > > -- > > Leif Madsen. > > http://www.leifmadsen.com > > http://www.oreilly.com/catalog/asterisk > >
