Thanks Andre and Lloyd for your great ideas, actually Lloyd's "hold down 4, 6, 8, and *" trick to get into reset mode, then getting configuration from the DHCP/FTP provisioning server did the all required jobs.
Now the phone is back and I can setup the way I need, your great ideas is much cost effective than Polycom official support of around 300 bucks for the repair. TAUG rocks! Please share this just in case somebody runs into this again in future. Thanks, Chris On Wed, Mar 14, 2012 at 3:42 PM, Andre Courchesne <[email protected]> wrote: > In PoE check your switch log, maybe it's going above the maximum power of the > port. When in AC adapter mode, you have the right adapter for that device ? > > Not sure if polycom supports this but you may want to have the phone send > it's syslog to the asterisk server and see if you spot something there. > > > On 2012-03-14, at 9:21 AM, Chris Chen wrote: > >> Hi fellow TAUGers, could any Polycom expert shed some light on how to >> resolve the following SoundPoint IP650 issue: >> >> The phone SoundPoint IP650 is connected to the LAN, with DHCP >> options 66 pointing to the local ftp server homing the firmware for >> the IP650. When the phone powers up (either by power adapter or POE >> switch), it never ends just keeping the cycle of restarting even after >> it loads the sip.ld and loading configurations locally etc, and not >> really connecting to the ftp server for either firmware or >> configuration files. >> >> Thanks for sharing any idea to break this loop. >> >> Chris >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: [email protected] >> For additional commands, e-mail: [email protected] >> > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
