In PoE check your switch log, maybe it's going above the maximum power of the port. When in AC adapter mode, you have the right adapter for that device ?
Not sure if polycom supports this but you may want to have the phone send it's syslog to the asterisk server and see if you spot something there. On 2012-03-14, at 9:21 AM, Chris Chen wrote: > Hi fellow TAUGers, could any Polycom expert shed some light on how to > resolve the following SoundPoint IP650 issue: > > The phone SoundPoint IP650 is connected to the LAN, with DHCP > options 66 pointing to the local ftp server homing the firmware for > the IP650. When the phone powers up (either by power adapter or POE > switch), it never ends just keeping the cycle of restarting even after > it loads the sip.ld and loading configurations locally etc, and not > really connecting to the ftp server for either firmware or > configuration files. > > Thanks for sharing any idea to break this loop. > > Chris > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
