Good to know, even if I try to stay away from Polycom as much as I can.
On 2012-03-14, at 4:23 PM, Chris Chen wrote: > Thanks Andre and Lloyd for your great ideas, actually Lloyd's "hold > down 4, 6, 8, and *" trick to get into reset mode, then getting > configuration from the DHCP/FTP provisioning server did the all > required jobs. > > Now the phone is back and I can setup the way I need, your great ideas > is much cost effective than Polycom official support of around 300 > bucks for the repair. > > TAUG rocks! > > Please share this just in case somebody runs into this again in future. > > Thanks, > > Chris > > > On Wed, Mar 14, 2012 at 3:42 PM, Andre Courchesne > <[email protected]> wrote: >> In PoE check your switch log, maybe it's going above the maximum power of >> the port. When in AC adapter mode, you have the right adapter for that >> device ? >> >> Not sure if polycom supports this but you may want to have the phone send >> it's syslog to the asterisk server and see if you spot something there. >> >> >> On 2012-03-14, at 9:21 AM, Chris Chen wrote: >> >>> Hi fellow TAUGers, could any Polycom expert shed some light on how to >>> resolve the following SoundPoint IP650 issue: >>> >>> The phone SoundPoint IP650 is connected to the LAN, with DHCP >>> options 66 pointing to the local ftp server homing the firmware for >>> the IP650. When the phone powers up (either by power adapter or POE >>> switch), it never ends just keeping the cycle of restarting even after >>> it loads the sip.ld and loading configurations locally etc, and not >>> really connecting to the ftp server for either firmware or >>> configuration files. >>> >>> Thanks for sharing any idea to break this loop. >>> >>> Chris >>> >>> --------------------------------------------------------------------- >>> To unsubscribe, e-mail: [email protected] >>> For additional commands, e-mail: [email protected] >>> >> --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
