I used 3CX soft phone version 1.1.5 running on iPhone 5 on Fido's LTE network 
to make some phone calls before the account is comprised yesterday evening..

of course, I reset passwords in unlimited portal afterwards.


Roger



On 2013-01-21, at 3:54 PM, Mike - QTI <[email protected]> wrote:

> Stephan, Very good points!
> 
> Also you should reverse search your IP in http://www.shodanhq.com/ . I had
> a user who did not change the admin password on their ATA and it was
> exposed to the internet. So hackers just went to the ATA web maint page,
> used the default credentials and then scrape the account information. Then
> used the account to call cell phones in Moscow. Found his IP and device in
> the Shodan Database.
> 
> Mike
> 
> On Mon, Jan 21, 2013 at 3:36 PM, Stéphan Monette
> <[email protected]>wrote:
> 
>> Roger,
>> 
>> Just to make sure I didn't left my list of userids and passwords in some
>> file with Google or somewhere else, I would first login into the web portal
>> and reset my SIP and IAX passwords.
>> 
>> I've seen a lot of people with their Hotmail, Gmail, Yahoo Mail accounts
>> hacked without them knowing about it. Sometimes; the hackers are getting
>> the userids and passwords from the saved emails you have left in your Gmail
>> or other free email services! They usually look for bank account data, but
>> they would sell any good information to anyone willing to pay for it
>> including SIP accounts info!
>> 
>> In the past when I was working on the Unlimitel systems, we made sure the
>> username and passwords could not be guessed. We even stopped sending
>> passwords by email! And we would still see users having their passwords
>> stolen because they shared a Google drive (docs back then) with someone
>> else who got their google account hacked!!!!
>> 
>> After Primus took over, they even went an extra step by blocking any IP
>> that would fail to register a SIP account to stop hackers from guessing
>> Unlimitel SIP passwords.
>> 
>> The web portal is designed so that your browser do not cache any infos!
>> The passwords are not even listed in TEXT on the web portal to make sure
>> customers with some sort of virus or malware could spy on your data! So if
>> the hackers were able to make calls using your SIP credentials, this means
>> they had the right data on hand and never got blocked because they never
>> failed the SIP authentication.
>> 
>> So I would suggest to reset your passwords (using the web portal) and do
>> not save your passwords list anywhere on your computer or cloud storage
>> services.
>> 
>> That should stop them. If not, use a different tools or softphone!
>> 
>> 
>> 
> 
>> On 2013-01-21, at 3:20 PM, Mark Brown <[email protected]> wrote:
>> 
>>> Roger,
>>> 
>>> Is there a chance the phone was compromised?
>>> 
>>> You didn't say what phone or app you were using.
>>> 
>>> Android phones seem to have a swiss cheese security model, and many apps
>> are not always as they seem.....
>>> I'm not sure the iPhones are much better.
>>> I've automatically discounted Windows phones.... :-)
>>> 
>>> I have a remote ATA with Unlimitel, and I haven't had such a problem....
>> yet.
>>> 
>>> /M
>>> 
>>> On 1/21/2013 9:33 AM, Yajie wrote:
>>>> this has been pain in the ass. as soon as I make some international
>> calls
>>>> for several days, my account will be hacked, hacker made a lot of calls
>> to
>>>> high rate country in no time and my account will be blocked by
>> Unlimitel.
>>>> this happened at least 5 times in last two years. my friend has same
>> issue
>>>> too. interestingly, i didn't use asterisk to make calls recently, but a
>>>> SIP softphone on my cell phone. so there is no way hacker can hack
>> into my
>>>> asterisk. I know unlimtel has much restrict password rule than any other
>>>> ITSP i used. but only unlimitel got hacked every time . Do you guys know
>>>> why? or i really should abandon Unlimitel's ship? Thanks!
>>>> 
>>>> 
>>>> Roger
>>>> 
>>> 
>>> 
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> 
> 
> -- 
> Mike Ashton
> CTO
> Quality Track International
> 
> Phone: +1 647.724.3500 x251
> Cell:     +1 416.527.4995


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