Seu contexto "agents" tem algumas coisas a mais.. O ideal seria vc separar contexto de login, de fila, de agente... Mas da forma que está seu members no "queues.conf" teria que ser..
member = Local/571036@agents,,Cristian,Agent:1036 member = Local/571001@agents,,Carvalho,Agent:1001 Para poder chegar no "AgentRequest".. Em 18 de setembro de 2017 20:29, Cristian Carvalho < [email protected]> escreveu: > Roger ainda com o mesmo problema, cara impossível isso aqui viu..kkkkk > > [2017-09-18 20:26:28] NOTICE[11029][C-00000001]: core_local.c:756 > local_call: No such extension/context 1036@agents while calling Local > channel > -- Couldn't call Local/1036@agents > > Não sei mais o que fazer segue os arquivos de conf > > queue.conf > [general] > > persistentmembers = yes > keepstats = no > autofill = yes > monitor-type = MixMonitor > monitor-format = wav > shared_lastcall=yes > > > [CAMPANHA] > musicclass = silencio > strategy = leastrecent > weight = 0 > memberdelay = 5 > wrapuptime = 15 > autopause = yes > ringinuse = no > retry = 5 > maxlen = 0 > timeout = 15 > > member = Local/1036@agents,,Cristian,Agent:1036 > member = Local/1001@agents,,Carvalho,Agent:1001 > > > agents.conf > > [agents](!) > ackcall=yes > acceptdtmf=# > autologoff=20 > > [1036](agents) > fullname=Cristian > > [1001](agents) > fullname=Carvalho > > > > extensions.conf > > ; > ; FILAS > ; > > [agents] > > include => VOIP > > exten => _5510XX,1,NoOp(Login Agente) > same => n,AgentLogin(${EXTEN:2},s) > same => n,Congestion() > > exten => _561000,1,Answer > same => n,Queue(CAMPANHA) > same => n,Hangup > > exten => _5710XX,1,NoOp(Request Agente) > same => n,AgentRequest(${EXTEN:2},s) > same => n,Congestion() > > > > [VOIP] > > include => agents > > > ; > ; RAMAIS > ; > > exten => _20xx,1,NoOp(######LIGAÇÔES ENTRE RAMAIS BAURU ######) > same => n,Set(MONITOR_FILENAME=${CDR(uniqueid)}) > same => n,Mixmonitor(${MONITOR_FILENAME}.wav) > same => n,Dial(SIP/${EXTEN},,Tt) > same => n,hangup() > > ; > ; SAIDA > ; > > exten => _0X.,1,Set(MONITOR_FILENAME=${CDR(uniqueid)}) > same => n,Mixmonitor(${MONITOR_FILENAME}.wav) > same => n,Dial(SIP/conexao/${EXTEN:1},60) > same => n,Hangup() > > > > > > > Em seg, 18 de set de 2017 às 18:05, Roger Pitigliani < > [email protected]> escreveu: > >> Sim, mas você tem que ter configurado o contexto "agents"... que a fila >> faz a chamada através do Canal Local.."Local/1001@agents" >> >> >> Exemplo: >> >> [agents] >> exten = _XXXX,1,NoOp() >> same = n,AgentRequest(${EXTEN}) >> same = n,Congestion(); >> >> Assim ele deve entregar a chamada ao agente. >> >> Em 18 de setembro de 2017 17:19, Cristian Carvalho < >> [email protected]> escreveu: >> >>> Estou utilizando um extensions bem simples >>> >>> [VOIP] >>> >>> >>> ; >>> ; RAMAIS >>> ; >>> >>> exten => _20xx,1,NoOp(######LIGAÇÔES ENTRE RAMAIS BAURU ######) >>> same => n,Set(MONITOR_FILENAME=${CDR(uniqueid)}) >>> same => n,Mixmonitor(${MONITOR_FILENAME}.wav) >>> same => n,Dial(SIP/${EXTEN},,Tt) >>> same => n,hangup() >>> >>> >>> ; >>> ; FILAS >>> ; >>> >>> exten => _5510XX,1,NoOp(Login Agente) >>> same => n,AgentLogin(${EXTEN:2},s) >>> same => n,Congestion() >>> >>> exten => _561000,1,Answer >>> same => n,Queue(CAMPANHA) >>> same => n,Hangup >>> >>> exten => _5710XX,1,NoOp(Request Agente) >>> same => n,AgentRequest(${EXTEN:2},s) >>> same => n,Congestion() >>> >>> ; >>> ; SAIDA >>> ; >>> >>> exten => _XX.,1,Set(MONITOR_FILENAME=${CDR(uniqueid)}) >>> same => n,Mixmonitor(${MONITOR_FILENAME}.wav) >>> same => n,Dial(SIP/conexao/${EXTEN},60) >>> same => n,Hangup() >>> >>> >>> >>> Em seg, 18 de set de 2017 às 13:51, Roger Pitigliani < >>> [email protected]> escreveu: >>> >>>> Como esta o contexto "agents"? >>>> >>>> Em 18 de setembro de 2017 12:17, Cristian Carvalho < >>>> [email protected]> escreveu: >>>> >>>>> Que coisa to desaprendendo Asterisk...kkkk.. >>>>> >>>>> Então Roger, consegui fazer a fila reconhecer o agente, porem a >>>>> chamada entra na fila mas não cai para o agente, me da uma força. >>>>> >>>>> >>>>> queue show >>>>> CAMPANHA has 1 calls (max unlimited) in 'leastrecent' strategy (0s >>>>> holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s >>>>> Members: >>>>> Carvalho (Local/1001@agents from Agent:1001) (ringinuse >>>>> disabled) (Unavailable) has taken no calls yet >>>>> Cristian (Local/1036@agents from Agent:1036) (ringinuse >>>>> disabled) (Not in use) has taken no calls yet >>>>> Callers: >>>>> 1. SIP/conexao-00000003 (wait: 0:08, prio: 0) >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Em seg, 18 de set de 2017 às 11:32, Roger Pitigliani < >>>>> [email protected]> escreveu: >>>>> >>>>>> Opa! >>>>>> >>>>>> Os members no queues.conf ficam assim >>>>>> >>>>>> member = Local/1036@agents,,Cristian,Agent:1036 >>>>>> member = Local/1001@agents,,Carvalho,Agent:1001 >>>>>> >>>>>> Trocando a "/" por ":" depois de Agent >>>>>> >>>>>> O AgentLogin é para você iniciar a sessão do seu agente... >>>>>> Já o AgentRequest seria o equivalente a um Dial(Agent/XXX)... onde vc >>>>>> faz a chamada para o agente. >>>>>> >>>>>> >>>>>> -- >>>>>> Roger Pitigliani >>>>>> [email protected] >>>>>> Skype: roger.pitigliani >>>>>> >>>>>> Em 18 de setembro de 2017 10:17, Cristian Carvalho < >>>>>> [email protected]> escreveu: >>>>>> >>>>>>> Então Roger eu já apliquei as mudanças para o novo app_agent_pool, >>>>>>> porem ainda continua com o mesmo problema >>>>>>> >>>>>>> qual a diferença entre AgentLogin e AgentRequest ? >>>>>>> >>>>>>> tem alguma mudança na queue ou somente nos agents ? >>>>>>> >>>>>>> Minha Queue >>>>>>> >>>>>>> [general] >>>>>>> >>>>>>> persistentmembers = yes >>>>>>> keepstats = no >>>>>>> autofill = yes >>>>>>> monitor-type = MixMonitor >>>>>>> monitor-format = wav >>>>>>> shared_lastcall=yes >>>>>>> >>>>>>> [CAMPANHA] >>>>>>> musicclass = silencio >>>>>>> strategy = leastrecent >>>>>>> weight = 0 >>>>>>> announce-frequency = 30 >>>>>>> min-announce-frequency = 15 >>>>>>> announce-round-seconds = 10 >>>>>>> memberdelay = 5 >>>>>>> wrapuptime = 15 >>>>>>> autopause = yes >>>>>>> ringinuse = no >>>>>>> retry = 5 >>>>>>> maxlen = 0 >>>>>>> timeout = 15 >>>>>>> >>>>>>> member = Local/1036@agents,,Cristian,Agent/1036 >>>>>>> member = Local/1001@agents,,Carvalho,Agent/1001 >>>>>>> >>>>>>> Agents >>>>>>> >>>>>>> [Agentes] >>>>>>> recordagentcalls=yes >>>>>>> custom_beep=yes >>>>>>> autologoff=20 >>>>>>> >>>>>>> [1036](Agentes) >>>>>>> fullname=Cristian >>>>>>> >>>>>>> [1001](Agentes) >>>>>>> fullname=Carvalho >>>>>>> >>>>>>> >>>>>>> >>>>>>> Extensions >>>>>>> >>>>>>> >>>>>>> exten => 561000,1,Answer >>>>>>> same => n,Queue(CAMPANHA) >>>>>>> same => n,Hangup >>>>>>> >>>>>>> >>>>>>> exten => _5510XX,1,NoOp(Login Agente) >>>>>>> same => n,AgentLogin(${EXTEN:2},s) >>>>>>> same => n,Hangup >>>>>>> >>>>>>> >>>>>>> >>>>>>> Em seg, 18 de set de 2017 às 09:49, Roger Pitigliani < >>>>>>> [email protected]> escreveu: >>>>>>> >>>>>>>> Cristian, >>>>>>>> >>>>>>>> O "chan_agent" foi descontinuado do Asterisk, desde a versão 12. >>>>>>>> >>>>>>>> Pesquise sobre app_agent_pool, onde é possível trabalhar de forma >>>>>>>> semelhante ao chan_agent. >>>>>>>> >>>>>>>> Orientação para migrar. >>>>>>>> http://blogs.asterisk.org/2016/02/10/converting-from- >>>>>>>> chan_agent-to-app_agent_pool/ >>>>>>>> >>>>>>>> >>>>>>>> Abraço. >>>>>>>> >>>>>>>> 2017-09-18 9:37 GMT-03:00 Cristian Carvalho < >>>>>>>> [email protected]>: >>>>>>>> >>>>>>>>> Bom dia Pessoal >>>>>>>>> >>>>>>>>> Hoje utilizo o 11 e estou migrando para o Asterisk 14, porém estou >>>>>>>>> tendo problemas em fazer a Queue funcionar, o agente fica como >>>>>>>>> Invalid na >>>>>>>>> queue >>>>>>>>> >>>>>>>>> queue show >>>>>>>>> CAMPANHA has 0 calls (max unlimited) in 'leastrecent' strategy (0s >>>>>>>>> holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s >>>>>>>>> Members: >>>>>>>>> Agent/1001 (ringinuse disabled) (Invalid) has taken no calls >>>>>>>>> yet >>>>>>>>> Agent/1036 (ringinuse disabled) (Invalid) has taken no calls >>>>>>>>> yet >>>>>>>>> No Callers >>>>>>>>> >>>>>>>>> agent show online >>>>>>>>> Agent-ID Name State Channel >>>>>>>>> Talking with >>>>>>>>> 1036 Cristian NOT_INUSE SIP/2000-00000002 >>>>>>>>> >>>>>>>>> Alguém poderia me ajudar? >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> >>>>>>>>> *Cordialmente* >>>>>>>>> >>>>>>>>> *--* >>>>>>>>> *Cristian de Carvalho* >>>>>>>>> *[email protected] <[email protected]>* >>>>>>>>> >>>>>>>>> _______________________________________________ >>>>>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>>>>> _______________________________________________ >>>>>>>>> Para remover seu email desta lista, basta enviar um email em >>>>>>>>> branco para [email protected] >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> -- >>>>>>>> Roger Pitigliani >>>>>>>> [email protected] >>>>>>>> Skype: roger.pitigliani >>>>>>>> _______________________________________________ >>>>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>>>> _______________________________________________ >>>>>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>>>>> para [email protected] >>>>>>> >>>>>>> -- >>>>>>> >>>>>>> *Cordialmente* >>>>>>> >>>>>>> *--* >>>>>>> *Cristian de Carvalho* >>>>>>> *[email protected] <[email protected]>* >>>>>>> >>>>>>> _______________________________________________ >>>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>>> _______________________________________________ >>>>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>>>> para [email protected] >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> >>>>>> _______________________________________________ >>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>> _______________________________________________ >>>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>>> para [email protected] >>>>> >>>>> -- >>>>> >>>>> *Cordialmente* >>>>> >>>>> *--* >>>>> *Cristian de Carvalho* >>>>> *[email protected] <[email protected]>* >>>>> >>>>> _______________________________________________ >>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>> Conheça todo o portfólio em www.Khomp.com >>>>> _______________________________________________ >>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>> para [email protected] >>>>> >>>> >>>> >>>> >>>> -- >>>> -- >>>> Roger Pitigliani >>>> [email protected] >>>> Skype: roger.pitigliani >>>> _______________________________________________ >>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>> Conheça todo o portfólio em www.Khomp.com >>>> _______________________________________________ >>>> Para remover seu email desta lista, basta enviar um email em branco >>>> para [email protected] >>> >>> -- >>> >>> *Cordialmente* >>> >>> *--* >>> *Cristian de Carvalho* >>> *[email protected] <[email protected]>* >>> >>> _______________________________________________ >>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>> Intercomunicador e acesso remoto via rede IP e telefones IP >>> Conheça todo o portfólio em www.Khomp.com >>> _______________________________________________ >>> Para remover seu email desta lista, basta enviar um email em branco para >>> [email protected] >>> >> >> >> >> -- >> -- >> Roger Pitigliani >> [email protected] >> Skype: roger.pitigliani >> _______________________________________________ >> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >> Intercomunicador e acesso remoto via rede IP e telefones IP >> Conheça todo o portfólio em www.Khomp.com >> _______________________________________________ >> Para remover seu email desta lista, basta enviar um email em branco para >> [email protected] > > -- > > *Cordialmente* > > *--* > *Cristian de Carvalho* > *[email protected] <[email protected]>* > > _______________________________________________ > KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 > Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 > Intercomunicador e acesso remoto via rede IP e telefones IP > Conheça todo o portfólio em www.Khomp.com > _______________________________________________ > Para remover seu email desta lista, basta enviar um email em branco para > [email protected] > -- -- Roger Pitigliani [email protected] Skype: roger.pitigliani
_______________________________________________ KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 Intercomunicador e acesso remoto via rede IP e telefones IP Conheça todo o portfólio em www.Khomp.com _______________________________________________ Para remover seu email desta lista, basta enviar um email em branco para [email protected]
