Obrigado Roger pela ajuda, Agora Funcionou Em seg, 18 de set de 2017 às 21:38, Roger Pitigliani <rogerwin...@gmail.com> escreveu:
> Seu contexto "agents" tem algumas coisas a mais.. > O ideal seria vc separar contexto de login, de fila, de agente... > Mas da forma que está seu members no "queues.conf" teria que ser.. > > member = Local/571036@agents,,Cristian,Agent:1036 > member = Local/571001@agents,,Carvalho,Agent:1001 > > Para poder chegar no "AgentRequest".. > > > > > Em 18 de setembro de 2017 20:29, Cristian Carvalho < > cristiancarval...@gmail.com> escreveu: > >> Roger ainda com o mesmo problema, cara impossível isso aqui viu..kkkkk >> >> [2017-09-18 20:26:28] NOTICE[11029][C-00000001]: core_local.c:756 >> local_call: No such extension/context 1036@agents while calling Local >> channel >> -- Couldn't call Local/1036@agents >> >> Não sei mais o que fazer segue os arquivos de conf >> >> queue.conf >> [general] >> >> persistentmembers = yes >> keepstats = no >> autofill = yes >> monitor-type = MixMonitor >> monitor-format = wav >> shared_lastcall=yes >> >> >> [CAMPANHA] >> musicclass = silencio >> strategy = leastrecent >> weight = 0 >> memberdelay = 5 >> wrapuptime = 15 >> autopause = yes >> ringinuse = no >> retry = 5 >> maxlen = 0 >> timeout = 15 >> >> member = Local/1036@agents,,Cristian,Agent:1036 >> member = Local/1001@agents,,Carvalho,Agent:1001 >> >> >> agents.conf >> >> [agents](!) >> ackcall=yes >> acceptdtmf=# >> autologoff=20 >> >> [1036](agents) >> fullname=Cristian >> >> [1001](agents) >> fullname=Carvalho >> >> >> >> extensions.conf >> >> ; >> ; FILAS >> ; >> >> [agents] >> >> include => VOIP >> >> exten => _5510XX,1,NoOp(Login Agente) >> same => n,AgentLogin(${EXTEN:2},s) >> same => n,Congestion() >> >> exten => _561000,1,Answer >> same => n,Queue(CAMPANHA) >> same => n,Hangup >> >> exten => _5710XX,1,NoOp(Request Agente) >> same => n,AgentRequest(${EXTEN:2},s) >> same => n,Congestion() >> >> >> >> [VOIP] >> >> include => agents >> >> >> ; >> ; RAMAIS >> ; >> >> exten => _20xx,1,NoOp(######LIGAÇÔES ENTRE RAMAIS BAURU ######) >> same => n,Set(MONITOR_FILENAME=${CDR(uniqueid)}) >> same => n,Mixmonitor(${MONITOR_FILENAME}.wav) >> same => n,Dial(SIP/${EXTEN},,Tt) >> same => n,hangup() >> >> ; >> ; SAIDA >> ; >> >> exten => _0X.,1,Set(MONITOR_FILENAME=${CDR(uniqueid)}) >> same => n,Mixmonitor(${MONITOR_FILENAME}.wav) >> same => n,Dial(SIP/conexao/${EXTEN:1},60) >> same => n,Hangup() >> >> >> >> >> >> >> Em seg, 18 de set de 2017 às 18:05, Roger Pitigliani < >> rogerwin...@gmail.com> escreveu: >> >>> Sim, mas você tem que ter configurado o contexto "agents"... que a fila >>> faz a chamada através do Canal Local.."Local/1001@agents" >>> >>> >>> Exemplo: >>> >>> [agents] >>> exten = _XXXX,1,NoOp() >>> same = n,AgentRequest(${EXTEN}) >>> same = n,Congestion(); >>> >>> Assim ele deve entregar a chamada ao agente. >>> >>> Em 18 de setembro de 2017 17:19, Cristian Carvalho < >>> cristiancarval...@gmail.com> escreveu: >>> >>>> Estou utilizando um extensions bem simples >>>> >>>> [VOIP] >>>> >>>> >>>> ; >>>> ; RAMAIS >>>> ; >>>> >>>> exten => _20xx,1,NoOp(######LIGAÇÔES ENTRE RAMAIS BAURU ######) >>>> same => n,Set(MONITOR_FILENAME=${CDR(uniqueid)}) >>>> same => n,Mixmonitor(${MONITOR_FILENAME}.wav) >>>> same => n,Dial(SIP/${EXTEN},,Tt) >>>> same => n,hangup() >>>> >>>> >>>> ; >>>> ; FILAS >>>> ; >>>> >>>> exten => _5510XX,1,NoOp(Login Agente) >>>> same => n,AgentLogin(${EXTEN:2},s) >>>> same => n,Congestion() >>>> >>>> exten => _561000,1,Answer >>>> same => n,Queue(CAMPANHA) >>>> same => n,Hangup >>>> >>>> exten => _5710XX,1,NoOp(Request Agente) >>>> same => n,AgentRequest(${EXTEN:2},s) >>>> same => n,Congestion() >>>> >>>> ; >>>> ; SAIDA >>>> ; >>>> >>>> exten => _XX.,1,Set(MONITOR_FILENAME=${CDR(uniqueid)}) >>>> same => n,Mixmonitor(${MONITOR_FILENAME}.wav) >>>> same => n,Dial(SIP/conexao/${EXTEN},60) >>>> same => n,Hangup() >>>> >>>> >>>> >>>> Em seg, 18 de set de 2017 às 13:51, Roger Pitigliani < >>>> rogerwin...@gmail.com> escreveu: >>>> >>>>> Como esta o contexto "agents"? >>>>> >>>>> Em 18 de setembro de 2017 12:17, Cristian Carvalho < >>>>> cristiancarval...@gmail.com> escreveu: >>>>> >>>>>> Que coisa to desaprendendo Asterisk...kkkk.. >>>>>> >>>>>> Então Roger, consegui fazer a fila reconhecer o agente, porem a >>>>>> chamada entra na fila mas não cai para o agente, me da uma força. >>>>>> >>>>>> >>>>>> queue show >>>>>> CAMPANHA has 1 calls (max unlimited) in 'leastrecent' strategy (0s >>>>>> holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s >>>>>> Members: >>>>>> Carvalho (Local/1001@agents from Agent:1001) (ringinuse >>>>>> disabled) (Unavailable) has taken no calls yet >>>>>> Cristian (Local/1036@agents from Agent:1036) (ringinuse >>>>>> disabled) (Not in use) has taken no calls yet >>>>>> Callers: >>>>>> 1. SIP/conexao-00000003 (wait: 0:08, prio: 0) >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Em seg, 18 de set de 2017 às 11:32, Roger Pitigliani < >>>>>> rogerwin...@gmail.com> escreveu: >>>>>> >>>>>>> Opa! >>>>>>> >>>>>>> Os members no queues.conf ficam assim >>>>>>> >>>>>>> member = Local/1036@agents,,Cristian,Agent:1036 >>>>>>> member = Local/1001@agents,,Carvalho,Agent:1001 >>>>>>> >>>>>>> Trocando a "/" por ":" depois de Agent >>>>>>> >>>>>>> O AgentLogin é para você iniciar a sessão do seu agente... >>>>>>> Já o AgentRequest seria o equivalente a um Dial(Agent/XXX)... onde >>>>>>> vc faz a chamada para o agente. >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Roger Pitigliani >>>>>>> rogerwin...@gmail.com >>>>>>> Skype: roger.pitigliani >>>>>>> >>>>>>> Em 18 de setembro de 2017 10:17, Cristian Carvalho < >>>>>>> cristiancarval...@gmail.com> escreveu: >>>>>>> >>>>>>>> Então Roger eu já apliquei as mudanças para o novo app_agent_pool, >>>>>>>> porem ainda continua com o mesmo problema >>>>>>>> >>>>>>>> qual a diferença entre AgentLogin e AgentRequest ? >>>>>>>> >>>>>>>> tem alguma mudança na queue ou somente nos agents ? >>>>>>>> >>>>>>>> Minha Queue >>>>>>>> >>>>>>>> [general] >>>>>>>> >>>>>>>> persistentmembers = yes >>>>>>>> keepstats = no >>>>>>>> autofill = yes >>>>>>>> monitor-type = MixMonitor >>>>>>>> monitor-format = wav >>>>>>>> shared_lastcall=yes >>>>>>>> >>>>>>>> [CAMPANHA] >>>>>>>> musicclass = silencio >>>>>>>> strategy = leastrecent >>>>>>>> weight = 0 >>>>>>>> announce-frequency = 30 >>>>>>>> min-announce-frequency = 15 >>>>>>>> announce-round-seconds = 10 >>>>>>>> memberdelay = 5 >>>>>>>> wrapuptime = 15 >>>>>>>> autopause = yes >>>>>>>> ringinuse = no >>>>>>>> retry = 5 >>>>>>>> maxlen = 0 >>>>>>>> timeout = 15 >>>>>>>> >>>>>>>> member = Local/1036@agents,,Cristian,Agent/1036 >>>>>>>> member = Local/1001@agents,,Carvalho,Agent/1001 >>>>>>>> >>>>>>>> Agents >>>>>>>> >>>>>>>> [Agentes] >>>>>>>> recordagentcalls=yes >>>>>>>> custom_beep=yes >>>>>>>> autologoff=20 >>>>>>>> >>>>>>>> [1036](Agentes) >>>>>>>> fullname=Cristian >>>>>>>> >>>>>>>> [1001](Agentes) >>>>>>>> fullname=Carvalho >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Extensions >>>>>>>> >>>>>>>> >>>>>>>> exten => 561000,1,Answer >>>>>>>> same => n,Queue(CAMPANHA) >>>>>>>> same => n,Hangup >>>>>>>> >>>>>>>> >>>>>>>> exten => _5510XX,1,NoOp(Login Agente) >>>>>>>> same => n,AgentLogin(${EXTEN:2},s) >>>>>>>> same => n,Hangup >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Em seg, 18 de set de 2017 às 09:49, Roger Pitigliani < >>>>>>>> rogerwin...@gmail.com> escreveu: >>>>>>>> >>>>>>>>> Cristian, >>>>>>>>> >>>>>>>>> O "chan_agent" foi descontinuado do Asterisk, desde a versão 12. >>>>>>>>> >>>>>>>>> Pesquise sobre app_agent_pool, onde é possível trabalhar de forma >>>>>>>>> semelhante ao chan_agent. >>>>>>>>> >>>>>>>>> Orientação para migrar. >>>>>>>>> >>>>>>>>> http://blogs.asterisk.org/2016/02/10/converting-from-chan_agent-to-app_agent_pool/ >>>>>>>>> >>>>>>>>> >>>>>>>>> Abraço. >>>>>>>>> >>>>>>>>> 2017-09-18 9:37 GMT-03:00 Cristian Carvalho < >>>>>>>>> cristiancarval...@gmail.com>: >>>>>>>>> >>>>>>>>>> Bom dia Pessoal >>>>>>>>>> >>>>>>>>>> Hoje utilizo o 11 e estou migrando para o Asterisk 14, porém >>>>>>>>>> estou tendo problemas em fazer a Queue funcionar, o agente fica como >>>>>>>>>> Invalid na queue >>>>>>>>>> >>>>>>>>>> queue show >>>>>>>>>> CAMPANHA has 0 calls (max unlimited) in 'leastrecent' strategy >>>>>>>>>> (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s >>>>>>>>>> Members: >>>>>>>>>> Agent/1001 (ringinuse disabled) (Invalid) has taken no >>>>>>>>>> calls yet >>>>>>>>>> Agent/1036 (ringinuse disabled) (Invalid) has taken no >>>>>>>>>> calls yet >>>>>>>>>> No Callers >>>>>>>>>> >>>>>>>>>> agent show online >>>>>>>>>> Agent-ID Name State Channel >>>>>>>>>> Talking with >>>>>>>>>> 1036 Cristian NOT_INUSE SIP/2000-00000002 >>>>>>>>>> >>>>>>>>>> Alguém poderia me ajudar? >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> >>>>>>>>>> *Cordialmente* >>>>>>>>>> >>>>>>>>>> *--* >>>>>>>>>> *Cristian de Carvalho* >>>>>>>>>> *cristiancarval...@gmail.com <cristiancarval...@gmail.com>* >>>>>>>>>> >>>>>>>>>> _______________________________________________ >>>>>>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>>>>>> _______________________________________________ >>>>>>>>>> Para remover seu email desta lista, basta enviar um email em >>>>>>>>>> branco para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> -- >>>>>>>>> Roger Pitigliani >>>>>>>>> rogerwin...@gmail.com >>>>>>>>> Skype: roger.pitigliani >>>>>>>>> _______________________________________________ >>>>>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>>>>> _______________________________________________ >>>>>>>>> Para remover seu email desta lista, basta enviar um email em >>>>>>>>> branco para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >>>>>>>> >>>>>>>> -- >>>>>>>> >>>>>>>> *Cordialmente* >>>>>>>> >>>>>>>> *--* >>>>>>>> *Cristian de Carvalho* >>>>>>>> *cristiancarval...@gmail.com <cristiancarval...@gmail.com>* >>>>>>>> >>>>>>>> _______________________________________________ >>>>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>>>> _______________________________________________ >>>>>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>>>>> para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> >>>>>>> _______________________________________________ >>>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>>> _______________________________________________ >>>>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>>>> para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >>>>>> >>>>>> -- >>>>>> >>>>>> *Cordialmente* >>>>>> >>>>>> *--* >>>>>> *Cristian de Carvalho* >>>>>> *cristiancarval...@gmail.com <cristiancarval...@gmail.com>* >>>>>> >>>>>> _______________________________________________ >>>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>>> Conheça todo o portfólio em www.Khomp.com >>>>>> _______________________________________________ >>>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>>> para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> -- >>>>> Roger Pitigliani >>>>> rogerwin...@gmail.com >>>>> Skype: roger.pitigliani >>>>> _______________________________________________ >>>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>>> Conheça todo o portfólio em www.Khomp.com >>>>> _______________________________________________ >>>>> Para remover seu email desta lista, basta enviar um email em branco >>>>> para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >>>> >>>> -- >>>> >>>> *Cordialmente* >>>> >>>> *--* >>>> *Cristian de Carvalho* >>>> *cristiancarval...@gmail.com <cristiancarval...@gmail.com>* >>>> >>>> _______________________________________________ >>>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>>> Intercomunicador e acesso remoto via rede IP e telefones IP >>>> Conheça todo o portfólio em www.Khomp.com >>>> _______________________________________________ >>>> Para remover seu email desta lista, basta enviar um email em branco >>>> para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >>>> >>> >>> >>> >>> -- >>> -- >>> Roger Pitigliani >>> rogerwin...@gmail.com >>> Skype: roger.pitigliani >>> _______________________________________________ >>> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >>> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >>> Intercomunicador e acesso remoto via rede IP e telefones IP >>> Conheça todo o portfólio em www.Khomp.com >>> _______________________________________________ >>> Para remover seu email desta lista, basta enviar um email em branco para >>> asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >> >> -- >> >> *Cordialmente* >> >> *--* >> *Cristian de Carvalho* >> *cristiancarval...@gmail.com <cristiancarval...@gmail.com>* >> >> _______________________________________________ >> KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 >> Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 >> Intercomunicador e acesso remoto via rede IP e telefones IP >> Conheça todo o portfólio em www.Khomp.com >> _______________________________________________ >> Para remover seu email desta lista, basta enviar um email em branco para >> asteriskbrasil-unsubscr...@listas.asteriskbrasil.org >> > > > > -- > -- > Roger Pitigliani > rogerwin...@gmail.com > Skype: roger.pitigliani > _______________________________________________ > KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 > Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 > Intercomunicador e acesso remoto via rede IP e telefones IP > Conheça todo o portfólio em www.Khomp.com > _______________________________________________ > Para remover seu email desta lista, basta enviar um email em branco para > asteriskbrasil-unsubscr...@listas.asteriskbrasil.org -- *Cordialmente* *--* *Cristian de Carvalho* *cristiancarval...@gmail.com <cristiancarval...@gmail.com>*
_______________________________________________ KHOMP: completa linha de placas externas FXO, FXS, GSM e E1 Media Gateways de 1 a 64 E1s para SIP com R2, ISDN e SS7 Intercomunicador e acesso remoto via rede IP e telefones IP Conheça todo o portfólio em www.Khomp.com _______________________________________________ Para remover seu email desta lista, basta enviar um email em branco para asteriskbrasil-unsubscr...@listas.asteriskbrasil.org