passing this along
Begin forwarded message: From: "Bob Hachey" <[email protected]> Date: August 23, 2012 11:16:36 PM CDT To: <[email protected]> Subject: [acb-l] Attention Verizon Fios Customers Hello everyone, I am reaching out to all customers of Verizon Cable TV. Please describe for me your experiences, either good or bad in trying to receive programming with audio description using Verizon cable. I am a Verizon customer myself and have been for a bit over a year. While my wife and I like the Verizon service very much, we have had zero success receiving audio described programming of any kind on the system. The few verizon customers I know of have had similar negative experiences. I spoke with Eric Bridges today and he too knows of no one who has successfully received audio described TV programming on the verizon cable system. Since the new rules pursuant to the communication and video accessibility Act, (CVAA,) went into effect on July 1 of this year, the amount of audio described TV programming has increased substantially. Many of my friends who are Comcast customers are already enjoying this programming. Now that the CVAA is law and the regulations are taking effect, it is up to us to continue to advocate now more than ever before to see that broadcasters and cable and satellite providers are complying with the law. So far, the FCC has received very few complaints regarding audio description. This means that either broadcasters and cable and satellite providers are complying with the new rules or that customers who are not receiving programming with descriptions are not advocating for compliance and complaining when appropriate. While I am particularly interested in hearing from verizon customers, I will be happy to hear from other customers of cable and satellite providers. I am working closely with Eric Bridges to facilitate advocacy for compliance with CVAA rules and the filing of complaints when customers have been unable to work with providers to receive programming with audio description. Please send email to [email protected] and include your name, email address, phone number and a brief description of your experiences with audio described television programming. The more we band together to advocate for compliance with the new rules the better will be the results for all of us. Thanks in advance for your help here. Bob Hachey _______________________________________________ acb-l mailing list [email protected] http://www.acb.org/mailman/listinfo/acb-l
_______________________________________________ ATI (Adaptive Technology Inc.) A special interest affiliate of the Missouri Council of the Blind http://moblind.org/membership/affiliates/adaptive_technology
