Mark,

I think you're thinking of the days when ISPs had more end to end control than they have today.

Where the handoff chain includes NBN monopoly, often aggregators and the ISP,
the party responsible for any shortfall is not so clear and increased transparency is helpful for both industry participants and the consumer.

I would think many ISPs would wish that consumers could readily identify
where they shortfall lay, so the consumer can then make more informed purchasing decisions but also given the Government's increasing tendency to
hatch punitive regimes.

Kind regards

Michael.

Quoting Mark Newton <[email protected]>:

Then perhaps you need to talk to your aggregator, who does have telemetry available, and who you’re already paying for service, and who can give you availability data without inviting NBNCo to play in the retail market.

The NBN mess is the result of the ugly Australian tendency to go running behind the Government’s apron strings every time anyone has a problem with anything, instead of solving the problem yourself. Asking for more government “assistance” isn’t likely to result in a better outcome.

They’ve already shown that they don’t know how to produce good outcomes, and it’s a bit weird to expect that they’d suddenly learn for this one specific instance.


   - mark

--
Tiny screen, imaginary keyboard.


On 2 Jan 2018, at 10:59, [email protected] wrote:


Quoting Mark Newton <[email protected]>:


On 22 Dec 2017, at 10:36 AM, [email protected] wrote:

Here's an idea,

Why doesn't the ACMA require NBN to provide a service status page that
an NBN user can key their address into and it shows :-

You’re a service provider.

Do you really want NBNco playing in your patch?

Surely you have enough telemetry to supply that information to your users without NBNco’s continued involvement?

 - mark

Mark,

As a customer of a wholesale aggregator we have no means of knowing
if any given CVC is congested.

Worse, we have no visibility into NBN's network.

We think information on both would be most helpful to both the customer and ourselves.

- Michael.






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