One way to get information about an outage at a particular NBN POI is to drive to the POI location and look for the logos on the vans attending to the fault. If it's a fibre cut, then someone has to go there to connect the OTDR, usually in a high-roof splicing van.
If there are no vans, or the techs are packing up to leave, then you also have an update on what's happening. None of this is likely to resolve the fault any quicker, but if you like to troubleshoot via the OSI model then layer 1 of national networks usually involves a vehicle attending a location. John On Sun, 16 Jan 2022 at 12:11, Christopher Hawker <[email protected]> wrote: > Hello all, > > There's an apparent outage affecting Superloop customers connecting to the > 2NEW POI. Their client portal lists the severity as low (not sure how that > determination is made) and the notification provides absolutely no > information regarding what caused it or an ETA. > > The disruption ID is 991D0. Would anyone please be able to shed some light > on this? > > Thanks, > CH > _______________________________________________ > AusNOG mailing list > [email protected] > http://lists.ausnog.net/mailman/listinfo/ausnog >
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