I also upgraded to FTM 2017 from 2014 without any issues installing and converting existing trees…...until yesterday. Uploading my larger trees to Ancestry would repeatedly time out, only partially completed, and the screen displayed a request to send an error report to tech support. When I contacted tech support I was told that the “first" time you sync your tree data, there is a 1gB data limit. With larger trees, your media files can easily surpass this limit. I was told to detach media files from my tree by moving them to another document file temporarily. Then upload just the tree data and once the initial upload was successful, just add the media back to the tree and subsequent uploads should proceed without the 1 gB restriction. Thereafter you can upload your media files as needed in the future in your sync procedures. I don’t recall seeing this 1 gB restriction rule before, but I could have easily missed it.
FYI...I have not been able to complete this procedure today as there is a warning alert concerning connection interruptions today at the Ancestry site and they recommend waiting until it’s resolved hopefully today sometime. By the way, I am running on Windows 10. Hope this can be of some help other FTM users should they stumble with syncing their trees And otherwise, I find the FTM 2017 to be a nice improvement over my 2014 version. It seems a bit faster, although that’s subjective on my part. As I spend more time on the program, there may be other useful upgrades, but I wasn’t at all dissatisfied with my old FTM 2014 really. Also I find that it’s convenient to have both Ancestry hints as well as Family search hints populating your trees since I did not have that function previously. Dennis > On Jul 26, 2017, at 7:45 AM, Michael Gilfilian <[email protected]> wrote: > > I’m trying the 2017 upgrade and it didn’t bring my media either when I synced > it with ancestry, but I still 2014 on a separate hard drive so I can still > use it. > Mike > > Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 > > From: JR <mailto:[email protected]> > Sent: Wednesday, July 26, 2017 10:29 AM > To: Azores Genealogy <mailto:[email protected]> > Subject: Re: [AZORES-Genealogy] Re: Has anyone upgraded old FTM 16 to > newMcKiev > > Why don't you just try the trial version. Then if doesn't work, don't buy it. > I bought the 2014 version and see no difference with the 2017 version. > Apparently, the big deal is interfacing with Ancestry.com and getting that > feature to work. I don't use ancestry, so it is necessary to update at all > from 2014. Version 2014 works with Windows 7 and 10. > > JR > > On Tuesday, July 25, 2017 at 10:26:43 PM UTC-4, Pam Santos wrote: > I installed the update for mac 3.1 and it did not carry all my media file > over. I haven't purchased 2017 if it doesn't transfer it over I would > extremely upset way way to many records to link to the individuals > > On Sat, Jul 15, 2017 at 4:49 PM, JR <[email protected] <>> wrote: > I upgraded. You can install FTM 2014 without deinstalling Ver 16. They run > independently and you can run both at same time. Just save your files to your > computer or flash drive. Then install 2014. Go to import and select files > from your flash drive. > I much prefer Ver. 16. Much better interface and easier to navigate. I am > running Ver 16, though it is somewhat slower. > > Go to windows button and click, click Computer on right side, click system > properties, now look under system properties and it will show your "system > type". It is probably 32 bit operating system. If it is 64 bit, this will be > the source of any problems because Ver. 16 was designed to run on 32 bit > system. However, I still use it anyway. > > As long as you can saving your files in at least two places; say your > computer and a flashdrive; Two flash drives if you really want to be safe. > Two 4 gig flashdrives is all you need and they are fairly cheap. > > JR > > > On Saturday, July 15, 2017 at 12:19:25 AM UTC-4, E. Sharp wrote: > Has anyone upgraded the old FTM 16 genealogy program to the new McKiev > program? If so, how easy difficult was it? I would like to do this but am > afraid my computer skills are very limited and when I say very limited that > is not an understatement. I have an HP laptop using Windows 7. > Thank you. > "E" > > Sent from my iPhone > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] <>. > Visit this group at https://groups.google.com/group/azores > <https://groups.google.com/group/azores>. > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/azores > <https://groups.google.com/group/azores>. > > > -- > You received this message because you are subscribed to the Google Groups > "Azores Genealogy" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/azores > <https://groups.google.com/group/azores>. -- You received this message because you are subscribed to the Google Groups "Azores Genealogy" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/azores.
