One thing I find <del>naive</del> interesting here is (and I could be
wrong because I haven't waded through all of the reports) is that they
don't seem to have a benchmark of what other similar sites might
expect their figures to be for internal search use versus external
search use. Nor do they seem to have given any indication of what they
think the 'right' balance would be, or whether they think other sites
might also experiencing a drop-off in site search usage

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