Ok, so that breakdown with suggestions seems to have worked, I'm now getting successful backups. I suspect some of this was it was hitting local links that weren't going anywhere and getting caught in a loop.
Is there any way to set a variable that can point to the username that's set in HOSTS? Ie if I wanted to backup files: - Users\usernamegoeshere\Appdata\ - Users\usernamegoeshere\Documents\ - Users\usernamegoeshere\Downloads\ - Users\usernamegoeshere\Desktop\ Could it be possible to make something like $username to replace "usernamegoeshere" so that it pulls that name automatically? (this would make templating a lot easier IMO but I may not have thought of downsides) Thanks, Jaime -----Original Message----- From: Michael Stowe [mailto:michael.st...@member.mensa.org] Sent: Thursday, October 4, 2018 9:15 AM To: General list for user discussion, questions and support <backuppc-users@lists.sourceforge.net> Cc: Jaime Fenton <jaime.fen...@animallogic.ca> Subject: Re: [BackupPC-users] Troubleshooting assistance for Bad Transfer On 2018-10-03 16:17, Jaime Fenton wrote: > I thought I had a breakthrough as I found that for whatever reason, > the backuppc was using the local server account and not the service > account that has access to the smb share for the computer. I have > confirmed that the BackupPC domain account does have access to the > files and folders that we list.. > > I've now cleared that up and raised the verbosity level. > > However, I'm still seeing errors and having backups fail. I do need > some assistance getting to the bottom of it because there does not > appear to be a clear reason it's failing. > > I've included the xfer log and the xfer error log in case that shines > some light on what's going on. > > Thanks, > Jaime > -----Original Message----- > From: Michael Stowe [mailto:michael.st...@member.mensa.org] > Sent: Monday, September 17, 2018 8:49 PM > To: General list for user discussion, questions and support > <backuppc-users@lists.sourceforge.net> > Cc: Jaime Fenton <jaime.fen...@animallogic.ca> > Subject: Re: [BackupPC-users] Troubleshooting assistance for Bad > Transfer > > On 2018-09-17 16:26, Jaime Fenton wrote: >> Here's my Error log example. >> >> Some of the file locks are legitimate and I completely understand why >> they happen, but the NT_STATUS_SHARING_VIOLATIONs and >> NT_STATUS_CONNECTION_DISCONNECTEDs don't make a lot of sense to me. >> The Backup aborted ( ) also happens for not reason (that I can note) >> and would love if someone could explain that. >> >> Jaime > > I'll explain what I can: > NT_STATUS_ACCESS_DENIED listing \Users\<my > username>\AppData\Local\Application Data\* > > In a nutshell, the "AL\backuppc" user doesn't have access to <my > username> files by default, even if it is granted administrative > privileges. > > NT_STATUS_SHARING_VIOLATION opening remote file \Users\<my > username>\AppData\Local\Microsoft\Windows\UsrClass.dat > > This is a registry file -- you won't be able to back it up *at all* > without using shadow copies. > > Backup aborted () > > I can't really explain this one, but I do recall that certain newer > versions of backuppc and older versions of smbclient would combine so > that BackupPC would have trouble interpreting the return messages from > smbclient. Might need to check your versions, or bump up the log > verbosity for more info. > -- > Jaime Fenton > Support Engineer > > T: +1 604 398 4800 (main) > D: +1 604 398 4813 (direct) > E: jaime.fen...@animallogic.ca > > 840 Cambie Street > Vancouver, BC V6B 2P6 > I'll try to break it down: NT_STATUS_ACCESS_DENIED listing \Users\<my username>\AppData\Local\Application Data\* In brief, the smbclient uses the "execute" bit to determine whether it can traverse a directory, in addition to windows and smb permissions. Windows doesn't have an execute bit (of course) which can lead to some weird symptoms. At any rate, this is typically inherited permission issues, so start there. This is testable by using smbclient to navigate to the directory and typing "ls," then correcting permissions on the Windows side, then typing "ls" in smbclient again until it works. NT_STATUS_SHARING_VIOLATION opening remote file \Users\<my username>\AppData\Local\Comms\UnistoreDB\store.jfm This is an open file. Some files in Windows are *always* open, and you'll have to either exclude them, or shut down the program that has them open. NT_STATUS_UNSUCCESSFUL listing \Users\<my username>\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\* This is a different level of error than NT_STATUS_ACCESS_DENIED -- basically, it means that the directory refuses to be browseable by SMB, which generally indicates locks or transience rather than permission errors. Exclude this directory. Error reading file \Users\<my username>\AppData\Local\Google\Chrome\User Data\Default\data_reduction_proxy_leveldb\LOCK : NT_STATUS_FILE_LOCK_CONFLICT This means that this file is not just open, but locked. You'll have to shut down whatever has it open (in this case, Chrome, obviously) or exclude it. NT_STATUS_DELETE_PENDING opening remote file \Users\<my username>\AppData\Local\Microsoft\Windows\Explorer\ThumbCacheToDelete\thmC27C.tmp This one might be obvious, but you're trying to back up files that are in the process of being deleted. This usually means temp, cache, or other transient files. Exclude the directory. -- A lot of these look like cache files or transient files, which I can't imagine are worth backing up. The registry also appears, which *cannot* be backed up without using shadow copies. (In the interest of full disclosure, I use shadow copies, so I usually back up the registry, cache files and everything because a) I'm lazy and b) I figure I'm less likely to miss something I actually want.) -- Jaime Fenton Support Engineer T: +1 604 398 4800 (main) D: +1 604 398 4813 (direct) E: jaime.fen...@animallogic.ca 840 Cambie Street Vancouver, BC V6B 2P6 CANADA [LinkedIn] <https://www.linkedin.com/company/animal-logic> [Facebook] <https://www.facebook.com/Animal-Logic-129284263808191/> [Twitter] <https://twitter.com/AnimalLogic> [Instagram] <https://www.instagram.com/animallogicstudios/> [Animal Logic]<http://www.animallogic.com> www.animallogic.com<http://www.animallogic.com> CONFIDENTIALITY AND PRIVILEGE NOTICE This email is intended only to be read or used by the addressee. It is confidential and may contain privileged information. If you are not the intended recipient, any use, distribution, disclosure or copying of this email is strictly prohibited. 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