On Friday 05 November 2010 22:38:33 Silver Salonen wrote:
> On Friday 05 November 2010 20:24:09 Kern Sibbald wrote:
> > Bacula Systems does do funded development (only for customers)
>
> I'm sorry to drag out one sentence only, but this one caught my attention
> :)
>
> What do you mean by "only for customers" - 

What that means is that we are not a company that *wants* to do funded 
development.  We do it because our customers need it -- if you are not a 
customer, we really are not interested in doing funded development.  Our 
principal occupation is doing  support and training for Bacula.  We also do a 
good amount of non-funded (or Bacula Systems funded) development, most of 
which goes into the community version.

> I guess it's not what it sounds 
> like, but just to clarify: are there any features or functions that are
> made available only to the customer funding development? 

No, and all the funded development we have done has been Open Source.  That is 
something we insist on, which means it becomes part of the Enterprise Open 
Source code base, which all Enterprise customers have access to.

It has not happened yet, but could be that one day we will run into a case 
where certain development cannot be Open Source -- for example, the best way 
to backup Oracle is to use the Oracle API, which I understand is proprietary.

Another example is that we use certain Windows VSS code in Bacula, but 
unfortunately we cannot distribute that code in source form. Consequently it 
is not part of the Bacula source distribution -- fortunately, users can 
download it as we did.

> I guess you meant something else, right?

Yes, I think so.  Hopefully the above clarified the point.

>
> BTW, I totally understand the idea of Bacula Systems and I also totally
> agree with points about distinction of the enterprise/community versions.
> The reasons I see that companies would pay for backup-systems, are plugins
> for enterprise-class databases and applications, but (as I have understood)
> there are currently none. 

The System State, ... stuff that is currently in the Enterprise version is a 
plugin, and we are working on plugins for certain enterprise-class databases.

> If it had some, I'd happily suggest my many 
> customers to buy Bacula Enterprise software, 

We are working on getting more; it is just a question of time (or more money 
which shortens the time).

> but justifying 1500 EUR  technical support (which is the only available 
licencing model currently, right?) to a company who has its IT dept or a very 
competent IT service 
> provider, is a bit awkward..

I agree, but that is OK.  Not everyone wants to be a Bacula Systems 
customer -- not everyone wants to be a IBM TSM customer either :-)

Kern



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