Least they can do is work on soft skills for their customer facing employees. How hard can it be?
Amit did you finally escalate this to Bajaj or not? I urge you to do that.. if not corrected this bloke will happily move on to other service centers with same shitty attitude and screw someone elses happiness. His statement of you escalate and i will answer is most scary! regards, Kapil [Non-text portions of this message have been removed]
