On 03 May 2011, at 7:11 PM, Malachi McCabe wrote:

> Maybe I don't fully understand this process.  If all messages were
> quarantined, wouldn't that mean that manual intervention would be required
> to identify and release clean messages to users?

This depends on how you configure mailscanner, most admins do not
store a message when it is "clean" some decide to store a copy but send
the message on to the recipient,

By default all clean mail does not get "quarantined" or stored.

Non Spam Actions = deliver header "X-Spam-Status: No"

> 
> I always understood a quarantine to be a "holding tank" or "jail" if you
> will, for messages that have been automatically scanned and flagged as
> either definitely bad or suspect.  

That is correct.

> Meanwhile, clean messages are passed on
> to the recipient.  Then an administrator would review these quarantined
> messages and manually release any false-positives.

Either the administrator or the users themselves can do this, as they can
receive a list of items sitting in the quarantine on a daily basis.

> 
> You're suggesting that I should have all of my user's email go into
> quarantine?  Doesn't that defeat the purpose of automated email scanning?

Some admins do this because they want the ability to be able to train messages
that are false negatives, but a copy of the clean mail still gets to the user.

NOTE:

It may be illegal in some countries to actually store mail that has not been 
identified as spam, My approach is never to store clean mail, false positives
should be learned through an external mechanism such as the user attaching
the message and sending to a specific email address that unpacks the message
then learns it, but thats just me.

--
Baruwa - www.baruwa.org

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