Sorry, forgot to switch over to Hotmail to send this. Suspect my msn.com reply got shunted by the list manager. -Ric
From: Richard Bretschneider <[EMAIL PROTECTED]> Date: Thu, 16 Aug 2007 21:58:04 -0700 To: David Gallaher <[EMAIL PROTECTED]>, BASFA <[EMAIL PROTECTED]> Conversation: [Basfa] Request for Technical Assistance Subject: Re: [Basfa] Request for Technical Assistance One thing about system restore. You can ignore all the instructions about setting a restore point. You want to go back to a previous restore point, those instructions are at the end of the article. Again, Windows help should be useful in getting you through this too it can actually launch the appropriate utilities from the help topic. Good luck, -Ric From: Richard Bretschneider <[EMAIL PROTECTED]> Date: Thu, 16 Aug 2007 21:54:22 -0700 To: David Gallaher <[EMAIL PROTECTED]>, BASFA <[EMAIL PROTECTED]> Conversation: [Basfa] Request for Technical Assistance Subject: Re: [Basfa] Request for Technical Assistance It does sound like the problem described here. Looks like it might be salvageable.. First hit showed this help topic. http://support.microsoft.com/kb/822705 The kb article http://support.microsoft.com/kb/318159/ seems a bit more hopeful. Looks like it might be salvageable. One additional thing to try is to boot in ³Safe Mode.² To do this you press the F8 key just before you¹d normally see the windows splash screen (in other words, some text might come on with your bios info, press and hold F8 at that point until you see a safe mode boot notice. Boot safe mode without any drivers, no network support. Once you have the machine booting, assuming that works, I suggest you investigate the System Restore option (see help on this) as it¹s helped me many times in similar situations. Instructions should be available in help at that point, or you can read about it here. http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrest ore.mspx <http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemres tore..mspx> <http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemres tore..mspx> Hope that helps! -Ric From: David Gallaher <[EMAIL PROTECTED]> Date: Thu, 16 Aug 2007 20:00:19 -0700 (PDT) To: BASFA <[EMAIL PROTECTED]> Subject: [Basfa] Request for Technical Assistance Hi Everyone: I am in need of technical assistance with my home computer. It shut down all by itself and keeps cycling through the start up process. It tells me Windows (XP for Home) did not start successfully, and offers me options for starting Windows, none of which work The computer displays the Windows start up screen, then goes black for a few seconds. After that, something flashes on the screen and the computer restarts. I was able to disable the auto restart and saw this on the screen: STOP: C0000218 {Registry File Failure} The registry cannot load the hive (file): \systemRoot\System32\config\SOFTWARE or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory Physical memory dump complete. Contact your system administrator or technical support group for further assistance. So, is this something salvagable, or should I be looking for a new computer? Thanks! Dave _______________________________________________ Basfa mailing list [email protected] http://lists.basfa.org/listinfo.cgi/basfa-basfa.org
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