I used GIS DSL for about a year in 2000-2001. My recollection is that they were excellent at first, but that the underlying DSL provider went bust, and the replacement was problematic. I gave up the account about that time, as I moved to an area with Comcast which had better download speeds at the time, so I don't remember what the resolution actually was.
I will second Bob's comment about Comcast being satisfactory or better. I have used them since 2001 in four locations and have never had a problem. I don't monitor my connectivity any more, but I have not noticed an outage, which is what matters to me. I have never called their tech support, but the installers (3 different ones now) have always arrived in their promised window and gotten things running on the first try. I do not, however, run servers, so I cannot speak to inbound port blocking. Dave On Wed, 30 May 2007, Bob Keyes wrote: > > > On Wed, 30 May 2007, Scott Ehrlich wrote: > > > Does anyone subscribe to Galaxy Internet Services (www.gis.net) FIOS and/or > > DSL > > residential service? If so, what are your thoughts/insights/experiences? > > I can speak of GIS from a couple of points of view. My first, is from the > view of a NOC technician at XCOM, where they outsourced their dialup > service ten years ago (not sure if they currently do). I found them to be > cheap, noisy, and the only people with clue were hard to get a hold of and > rude. But that's ten years ago - I don't know how much it has to do with > today. > > My more recent, ongoing, and worse experience is with their VoIP > department, GalaxyVoice. I paid these people $24.95 for their special > 'lifetime' unlimited incoming calls program. It was supposed to mean that > for the rest of my life, I would get incoming calls for free, no additonal > fees required. I believe they still offer this service. Yet they charge > some $2 and change per month. I refused to pay, and had an ongoing > arguement with various GalaxyVoice people in email regarding what I signed > up for and why I was being billed. Eventually, they cancelled my account > for non-payment of this money, and then started sending threatening > collection letters after me. I have sent them an email each time they send > me a demand letter, telling them to go screw and why, and what's I'd do if > they didn't. It's been about six months since they tried to squeeze their > money out of me. I don't know if that means they've finally given up or > they're going to send me another demand letter. > > What this tells me is: schlock organization. Either incompetent, or > criminal, possibly both. I heartily disrecommend doing business with them. > I have expressed as much when it comes to their attempts to enter the muni > wifi market > > I know that people tend to only get heated up and give bad reviews about > service. A company which provides reasonable service doesn't usually get > good reviews. So, to make up for the bad review of the above company, I > will say that by comparison, all of my dealings with Comcast have been > satisfactory or better. > > -Bob > > _______________________________________________ > bblisa mailing list > [email protected] > http://www.bblisa.org/mailman/listinfo/bblisa > _______________________________________________ bblisa mailing list [email protected] http://www.bblisa.org/mailman/listinfo/bblisa
