Bob Keyes wrote:
Scott Ehrlich wrote:
Does anyone subscribe to Galaxy Internet Services...
If so, what are your thoughts/insights/experiences?
I found them to be cheap, noisy, and the only people with clue were
hard to get a hold of and rude. But that's ten years ago...
I never dealt with them personally, but that was the impression I had of
them as well back in the dial-up era based on what people said about them.
My more recent, ongoing, and worse experience is with their VoIP
department, GalaxyVoice. I paid these people $24.95 for their special
'lifetime' unlimited incoming calls program. ... Yet they charge
some $2 and change per month. I refused to pay...
A friend of mine experienced this same scenario.
What this tells me is: schlock organization. Either incompetent...
I have expressed as much when it comes to their attempts to enter the muni
wifi market
Given these data points, I was rather disappointed to hear that Galaxy
won the contract to install city-wide WiFi services in Newton.
Benjamin Cline wrote:
...I think it's interesting that they're offering
FIOS, which usually requires fiber to the premises. I wonder if they're
reselling Verizon's FIOS...
I'd be surprised if FIOS wasn't a term trademarked by Verizon, so if GIS
is referring to it as FIOS (anyone have a URL?), it must be a reseller
arrangement.
If that's the case, then the question is: is GIS tech support any more
incompetent than Verizon? It may be a wash.
-Tom
--
Tom Metro
Venture Logic, Newton, MA, USA
"Enterprise solutions through open source."
Professional Profile: http://tmetro.venturelogic.com/
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