Pager duty works well

Walt Williams
sent from my iPhone
Typos likely

> On Jul 29, 2016, at 17:30, Rob Taylor <[email protected]> wrote:
> 
> Hi Guys. Where I work we have been using nagios for fault monitoring and 
> having it send alerts to our cell phones via the carriers email-to-text 
> gateways.
> We have been having some reliability issues with some carriers, where people 
> haven't been getting our alerts, although the mail gateway accepted the 
> message.
> So, I'm looking at the possibility of making use of an external service, such 
> as opsgenie for alerting, or trying to send alerts via sms modem.
> Does anyone out there in bblisa land have any experience with either? It 
> appears that opsgenie has some acknowledgement and escalation as part of the 
> alerting, so
> if the on-call person doesn't get/respond to the page, it can alert the next 
> person in line, and can integrate with other services like slack.
> 
> Let me know what you think, good or bad? I realize that our internet 
> connection needs to be up for opsgenie to work(which is why I thought of an 
> sms modem as another option), but we monitor external connectivity via 
> another cloud service, so if internet access goes down, we would get alerted 
> on that as well.
> I just need to make sure not all the cloud alerting providers are running in 
> the same AWS AZ, etc.. :-)
> 
> Thanks,
> 
> rgt
> 
> Whitehead Network/System Administrator
> 
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