Rob, Been dealing with this kind of thing for a while. Two thoughts:
First, an SMS modem is a good idea since it’s independent of anything other than the GSM (or LTE) carriers’ networks. You’ve got a backup to your internet connectivity, at the cost of some … cost. Second, I gave a lightning talk at BBLISA few years ago about using AWS SMS to send ops-related pages. I’ve found that’s pretty reliable. Currently I’m also using (of all things) Twitter (DMs to target devices/people that are “following” a source handle, and I use the Twitter "send tweets as SMS" function to ensure that there are two channels to the same device). Every once in a while I look to see whether there are better things out there. I came across Twilio not long ago which looks like an interesting API. Hope this helps... _KMP > On 29 Jul 16, at 17:30, Rob Taylor <[email protected]> wrote: > > Hi Guys. Where I work we have been using nagios for fault monitoring and > having it send alerts to our cell phones via the carriers email-to-text > gateways. > We have been having some reliability issues with some carriers, where people > haven't been getting our alerts, although the mail gateway accepted the > message. > So, I'm looking at the possibility of making use of an external service, such > as opsgenie for alerting, or trying to send alerts via sms modem. > Does anyone out there in bblisa land have any experience with either? It > appears that opsgenie has some acknowledgement and escalation as part of the > alerting, so > if the on-call person doesn't get/respond to the page, it can alert the next > person in line, and can integrate with other services like slack. > > Let me know what you think, good or bad? I realize that our internet > connection needs to be up for opsgenie to work(which is why I thought of an > sms modem as another option), but we monitor external connectivity via > another cloud service, so if internet access goes down, we would get alerted > on that as well. > I just need to make sure not all the cloud alerting providers are running in > the same AWS AZ, etc.. :-) > > Thanks, > > rgt > > Whitehead Network/System Administrator > > _______________________________________________ > bblisa mailing list > [email protected] > http://www.bblisa.org/mailman/listinfo/bblisa _______________________________________________ bblisa mailing list [email protected] http://www.bblisa.org/mailman/listinfo/bblisa
