Anguel,

circuitco responds to ALL emails sent to supp...@beagleboardtoys.com and 
supp...@boardzoo.com for products produced by circuitco. we have responded 
to a number of emails with questions about the jitter issue. we provide 
recommended configurations and setup for all of the products, however we 
sell the hardware independently for developers to do as they choose with 
it. i highlight that fact.... developers. we can not test every single 
software load out there for every single product. as such a developer is 
responsible for configuring their own software functionality. we provide a 
warranty and guarantee on the hardware along with full documentation. one 
of the ways we keep costs low is for these products to be community 
supported. if you are unhappy with the lcd cape, we will be happy to refund 
your money for both the cape and beaglebone black so that you may select 
something more to your liking. may i suggest the TI AM33x EVM platform? 
(https://estore.ti.com/TMDXEVM3358-AM335x-Evaluation-Module-P2714.aspx). it 
retails for $995USD.....

thanks
Dave Anders
Circuitco

On Thursday, September 26, 2013 5:53:32 AM UTC-5, Anguel wrote:
>
> Gerald,
>
> CircuitCo support did not even answer my e-mail regarding the 
> non-functional touchscreen. 4D Systems at least admitted that this is a 
> well known problem. Once again: Why don't they clearly state on their LCD 
> product pages that the touchscreen does not work in latest Angstrom? I 
> really hope that customers see my thread before buying a LCD with 
> touchscreen.
>
> Anguel
>
>
> On Tuesday, September 24, 2013 3:15:23 PM UTC+2, Gerald wrote:
>>
>> That is what I was told by Circuitco. 
>>
>> Gerald
>>
>>
>> On Tue, Sep 24, 2013 at 12:55 AM, Anguel <anguel....@gmail.com> wrote:
>>
>>> How do you know this is a X11 bug? I see the same bug with TS_LIB. It is 
>>> somewhere deep in the driver.
>>>
>>>
>>> On Monday, September 23, 2013 9:04:12 PM UTC+2, Gerald wrote:
>>> > As was previously indicated to you, this is an issue with X11, a bug. 
>>> If you will fix the X11 it should work fine. Or just use the latest 
>>> Angstrom build.
>>> >
>>> >
>>> > This is you decision as to how you handle it.
>>> >
>>> >
>>> >
>>> > Gerald
>>> >
>>> >
>>> >
>>> >
>>> >
>>> > On Mon, Sep 23, 2013 at 11:00 AM, Anguel <anguel....@gmail.com> wrote:
>>> >
>>> >
>>> > Hi Terry,
>>> >
>>> > Nice to know that I am not the only one who cares about the 
>>> touchscreen. Neither CircuitCo nor 4D Systems seem to really care about the 
>>> problem. They sell the displays but don't reply to my e-mails anymore. I 
>>> also reported the problem on Beaglebone IRC but did not receive any help 
>>> there. I even tried tweaking a bit in the kernel but without success. I 
>>> just don't have the experience to dig deeper in the ADC drivers and chase 
>>> for the bug.
>>> >
>>> >
>>> > The latest patches were actually submitted by Zubair Lutfullah, he 
>>> seems to adapt them (from the TI driver developers who write them for the 
>>> older kernel afaik). Zubair told me that he already knew about the jitter 
>>> problem and gave me the following reply: "The touchscreen driver that was 
>>> patched in the linux kernel
>>> >             was different compared to the old patches in the beaglebone
>>> >             tree. And we try to keep the beaglebone tree close to the
>>> >             mainline. The old 3.8 patches were ok. The
>>> >             mainlined ones introduced this problem.. A fix would 
>>> require a comparison of the two drivers to
>>> >             figure out what went wrong and upload a patch to the
>>> >             mainline.. It would require time.."
>>> >
>>> > Unfortunately, Zubair is very busy right now. He also mailed his reply 
>>> to Koen Kooi, one of the main Angstrom developers (also works at CircuitCo 
>>> according to his Google+ profile). I am afraid that Koen is also very busy 
>>> and won't have the time to look into the issue. So we can just hope that 
>>> someone with more experience can fix the issue in the near future.
>>> >
>>> >
>>> > Regards,
>>> > Anguel
>>> >
>>> >
>>> >
>>> >
>>> > On Monday, September 23, 2013 7:08:36 AM UTC+2, terrys...@gmail.comwrote:
>>> >
>>> > Hi Anguel
>>> >
>>> >
>>> > I too have the same problem. I have a LCD4 and a LCD7 and both do the 
>>> same thing.
>>> > I suspect since the 4D Systems displays use the same drivers the 
>>> 4DCAPE-43T does the same thing, so it doesn't seem to be hardware related 
>>> at all since they use different brand touch screens.
>>> >
>>> >
>>> >
>>> > Have you had any reply out of CircuitCo?
>>> > Does CircuitCo actually write the drivers or is it someone else?
>>> > Can anyone help and point us to someone who wrote the drivers that we 
>>> can discuss this with?
>>> >
>>> >
>>> >
>>> > I know a number of other people who have these displays and experience 
>>> the exact same thing, so it is not just isolated to us 2 people.
>>> >
>>> >
>>> > Please can someone point us in the right direction?
>>> >
>>> >
>>> >
>>> > Thanks
>>> > Terry
>>> >
>>> >
>>> >
>>> >
>>> >
>>> >
>>> > --
>>> >
>>> > For more options, visit http://beagleboard.org/discuss
>>> >
>>> > ---
>>> >
>>> > You received this message because you are subscribed to the Google 
>>> Groups "BeagleBoard" group.
>>> >
>>> > To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to beagleboard...@googlegroups.com.
>>> >
>>> > For more options, visit https://groups.google.com/groups/opt_out.
>>>
>>> --
>>> For more options, visit http://beagleboard.org/discuss
>>> ---
>>> You received this message because you are subscribed to the Google 
>>> Groups "BeagleBoard" group.
>>> To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to beagleboard...@googlegroups.com.
>>> For more options, visit https://groups.google.com/groups/opt_out.
>>>
>>
>>

-- 
For more options, visit http://beagleboard.org/discuss
--- 
You received this message because you are subscribed to the Google Groups 
"BeagleBoard" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to beagleboard+unsubscr...@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.

Reply via email to