It is the big white label on the expansion header. Just like the Wiki and
SRM says. The SRM actually has pictures.

Gerald



On Tue, Oct 29, 2013 at 12:26 PM, Raymond Kwan <[email protected]>wrote:

> Okay cheers, I am doing that now. And I am wondering how can I identify
> the serial number?
>
>
> On Tuesday, 29 October 2013 17:23:39 UTC, Gerald wrote:
>
>> If you follow the instructions exactly, they work. We have done this
>> 82,000 times so far. We use the same process for every board we ship.
>>
>> If you are sure you have done everything exactly as it says, and it does
>> not work, then request an RMA and we will look at it for you.
>>
>> Gerald
>>
>>
>> On Tue, Oct 29, 2013 at 12:19 PM, Raymond Kwan <[email protected]>wrote:
>>
>>> No Ethernet.
>>>
>>>
>>> On Tuesday, 29 October 2013 17:10:20 UTC, Gerald wrote:
>>>
>>>> The instructions say not to use USB. What about Ethernet? Is it plugged
>>>> in?
>>>>
>>>> Gerald
>>>>
>>>>
>>>>
>>>> On Tue, Oct 29, 2013 at 12:09 PM, Raymond Kwan <[email protected]>wrote:
>>>>
>>>>> I tried both USB and 5V independent power supply.
>>>>>
>>>>>
>>>>> On Tuesday, 29 October 2013 17:06:10 UTC, Gerald wrote:
>>>>>
>>>>>> Are you using USB power?
>>>>>>
>>>>>> Gerald
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Oct 29, 2013 at 12:05 PM, Raymond Kwan 
>>>>>> <[email protected]>wrote:
>>>>>>
>>>>>>> Yes, basically every single step.
>>>>>>>
>>>>>>> I also formatted the SD card.
>>>>>>>
>>>>>>>  Does not work well...
>>>>>>>
>>>>>>> On Tuesday, 29 October 2013 17:03:56 UTC, Gerald wrote:
>>>>>>>
>>>>>>>> So, are you using the instructions on the support Wiki?
>>>>>>>>
>>>>>>>> http://circuitco.com/support/**i******ndex.php?title=Updating_The_*
>>>>>>>> *So******ftware<http://circuitco.com/support/index.php?title=Updating_The_Software>
>>>>>>>>
>>>>>>>> Gerald
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Oct 29, 2013 at 12:02 PM, Raymond Kwan <[email protected]
>>>>>>>> > wrote:
>>>>>>>>
>>>>>>>>> My dear BBB friends,
>>>>>>>>>
>>>>>>>>> I am so desperate that my BBB seems lifeless:
>>>>>>>>>
>>>>>>>>> 1. If plug in power (either USB or 5V), the power led will be lit
>>>>>>>>> but nothing else will happen. Cannot even connect it through USB.
>>>>>>>>>
>>>>>>>>> 2. If flash the eMMC, as I have tried many times, 4 user LEDs will
>>>>>>>>> be on but not flashing, which indicates no reaction. It change 
>>>>>>>>> nothing even
>>>>>>>>> if I wait for an entire day.
>>>>>>>>>
>>>>>>>>> 3. If boot from the SD card, I can see the login screen pops up
>>>>>>>>> asking for username, if I enter "root", it will just flash and then a 
>>>>>>>>> new
>>>>>>>>> identical command asking for username pops up again. If I put 
>>>>>>>>> something
>>>>>>>>> else, it will just reply "login incorrect".
>>>>>>>>>
>>>>>>>>> I am desperate... I think I have basically done all the steps in
>>>>>>>>> the wiki or the official website.
>>>>>>>>>
>>>>>>>>> What can I do now? My BBB is basically not doing anything now.
>>>>>>>>>
>>>>>>>>> Any comments will be appreciated and thanks in advanced.
>>>>>>>>>
>>>>>>>>> Cheers,
>>>>>>>>> Raymond
>>>>>>>>>
>>>>>>>>> --
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