Much much obliged!!

On Tuesday, 29 October 2013 17:29:47 UTC, Gerald wrote:
>
> It is the big white label on the expansion header. Just like the Wiki and 
> SRM says. The SRM actually has pictures.
>
> Gerald
>
>
>
> On Tue, Oct 29, 2013 at 12:26 PM, Raymond Kwan 
> <[email protected]<javascript:>
> > wrote:
>
>> Okay cheers, I am doing that now. And I am wondering how can I identify 
>> the serial number?
>>
>>
>> On Tuesday, 29 October 2013 17:23:39 UTC, Gerald wrote:
>>
>>> If you follow the instructions exactly, they work. We have done this 
>>> 82,000 times so far. We use the same process for every board we ship.
>>>
>>> If you are sure you have done everything exactly as it says, and it does 
>>> not work, then request an RMA and we will look at it for you.
>>>
>>> Gerald
>>>
>>>
>>> On Tue, Oct 29, 2013 at 12:19 PM, Raymond Kwan <[email protected]>wrote:
>>>
>>>> No Ethernet.
>>>>
>>>>
>>>> On Tuesday, 29 October 2013 17:10:20 UTC, Gerald wrote:
>>>>
>>>>> The instructions say not to use USB. What about Ethernet? Is it 
>>>>> plugged in?
>>>>>
>>>>> Gerald
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Oct 29, 2013 at 12:09 PM, Raymond Kwan <[email protected]>wrote:
>>>>>
>>>>>> I tried both USB and 5V independent power supply.
>>>>>>
>>>>>>
>>>>>> On Tuesday, 29 October 2013 17:06:10 UTC, Gerald wrote:
>>>>>>
>>>>>>> Are you using USB power?
>>>>>>>
>>>>>>> Gerald
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Oct 29, 2013 at 12:05 PM, Raymond Kwan 
>>>>>>> <[email protected]>wrote:
>>>>>>>
>>>>>>>> Yes, basically every single step.
>>>>>>>>
>>>>>>>> I also formatted the SD card.
>>>>>>>>
>>>>>>>>  Does not work well...
>>>>>>>>
>>>>>>>> On Tuesday, 29 October 2013 17:03:56 UTC, Gerald wrote:
>>>>>>>>
>>>>>>>>> So, are you using the instructions on the support Wiki?
>>>>>>>>>
>>>>>>>>> http://circuitco.com/support/**i******ndex.php?title=Updating_The_
>>>>>>>>> **So******ftware<http://circuitco.com/support/index.php?title=Updating_The_Software>
>>>>>>>>>
>>>>>>>>> Gerald
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Oct 29, 2013 at 12:02 PM, Raymond Kwan <
>>>>>>>>> [email protected]> wrote:
>>>>>>>>>
>>>>>>>>>> My dear BBB friends,
>>>>>>>>>>
>>>>>>>>>> I am so desperate that my BBB seems lifeless:
>>>>>>>>>>
>>>>>>>>>> 1. If plug in power (either USB or 5V), the power led will be lit 
>>>>>>>>>> but nothing else will happen. Cannot even connect it through USB.
>>>>>>>>>>
>>>>>>>>>> 2. If flash the eMMC, as I have tried many times, 4 user LEDs 
>>>>>>>>>> will be on but not flashing, which indicates no reaction. It change 
>>>>>>>>>> nothing 
>>>>>>>>>> even if I wait for an entire day.
>>>>>>>>>>
>>>>>>>>>> 3. If boot from the SD card, I can see the login screen pops up 
>>>>>>>>>> asking for username, if I enter "root", it will just flash and then 
>>>>>>>>>> a new 
>>>>>>>>>> identical command asking for username pops up again. If I put 
>>>>>>>>>> something 
>>>>>>>>>> else, it will just reply "login incorrect".
>>>>>>>>>>
>>>>>>>>>> I am desperate... I think I have basically done all the steps in 
>>>>>>>>>> the wiki or the official website.
>>>>>>>>>>
>>>>>>>>>> What can I do now? My BBB is basically not doing anything now.
>>>>>>>>>>
>>>>>>>>>> Any comments will be appreciated and thanks in advanced.
>>>>>>>>>>
>>>>>>>>>> Cheers,
>>>>>>>>>> Raymond
>>>>>>>>>>
>>>>>>>>>> -- 
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>>>>>>>>>
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