Hi, I sent an email but didn't receive a response. :'(
On Tuesday, February 4, 2014 12:03:04 PM UTC-5, [email protected] wrote: > > Hi again, > > I reached Malaysia last weekend. They have national holiday (Chinese New > Year), and office was opened today only. Here is short report: > > 1. ChalkElec just moved to new bigger building, most of stuff from old > office still in boxes. They are unpacking now, going to start operation > next week. > 2. They also bought new SMT equipment. I saw new PnP machine and > semi-automatic stencil printer. It should solve bottleneck with > manufacture > speed, and they will finally have stock open. > 3. I inspected today their order processing system. Looks like it has > bug, because some orders are missed in system, and they exist in PayPal > only. So, guys were not aware about orders before customers started to > write emails or open PayPal claim. I will check this in more details > this week, then we will try to fix it. Regarding current customers, I > requested ChalkElec to provide 2 lists with orders - one from PayPal, and > another from internal order processing system. I will write simple program > to compare both to find out missed orders, and we will process them > manually. > 4. In my last post I asked you to send your claims directly to me. So > far I got just one claim. I really hope that this problem is pretty rare. > 5. Also, I talked about giving any reward to customers who suffered > from this problem. We agreed on providing 25% discount for next order. > > > > <https://lh5.googleusercontent.com/-VYVLK101ZP8/UvEcadISkRI/AAAAAAAAAAM/shdpEULtU14/s1600/20140204.png> > > I see that guys really trying to do their best. Yes, they have some > problems with planning, order processing, and support. But they are > learning to make business. This is tough period for them, when business > grows faster than they expected. We at ZetaOri will keep an eye on them and > will try to pay more attention to support and advice them on key business > points. > > For any future problems like this you can send claims directly to my email > - I will take care to investigate and help with solving. > > > > On Wednesday, January 29, 2014 1:10:19 AM UTC+8, [email protected] wrote: >> >> Hello guys, >> >> My name is Yuri, I'm CTO of ZetaOri Technologies - the parent company of >> ChalkElec. Maxim sent to me link to this topic, that's how I know about >> these problems with supply and come here. ChalkElec has own director, and >> they operate independently from us since last year, but still have to >> report to us monthly, and we can take control of company operations. Based >> on what I read here, I see that situation is really bad and we should do >> something immediately. I will try to book tickets to Malaysia to go there >> and check whats happening right in place. Will provide update in couple >> days. >> >> Meantime, please send your complaints directly to my email. I have no >> idea how many customers are awaiting for shipping, so I will appreciate if >> you can briefly state just important information - your full name, order #, >> when order has been placed, and which email you did tried to contact. >> Please, state "ChalkElec order# XXX" as email subject. >> >> I apologize for all delays, silence, and any inconvenience involved. >> Please, give me couple days to reach Malaysia, then I will try to improve >> situation. >> >> Yuri. >> >> On Tuesday, January 28, 2014 10:07:42 AM UTC+4, lisarden wrote: >>> >>> Hey guys! >>> >>> I know the director of Chalk-elec in person and gonna report about >>> problems to him immediately. >>> >>> They are good people. Don't blame them earlier. It is not that easy to >>> manufacture displays >>> 27 Янв 2014 г. 23:47 пользователь "John Syn" <[email protected]> >>> написал: >>> >>>> I just got an e-mail from Andrew Lim of Chalkboard Electronics with a >>>> link >>>> to the USPS tracking website which shows my package is in Los Angeles. I >>>> had originally used the Malasian Post tracking website for a RR..MY >>>> tracking number which showed nothing, but entering this tracking number >>>> into USPS show my package was shipped. BTW, I did enter a complaint with >>>> PayPal and perhaps that is why my package is on its way. >>>> >>>> Regards, >>>> John >>>> >>>> >>>> >>>> >>>> On 1/25/14, 3:58 AM, "Michael Eitel" <[email protected]> wrote: >>>> >>>> >Am Freitag, 24. Januar 2014 22:04:05 UTC+1 schrieb john3909: >>>> >> From: <[email protected]> >>>> >> Reply-To: <[email protected]> >>>> >> Date: Friday, January 24, 2014 at 9:27 AM >>>> >> To: <[email protected]> >>>> >> Cc: <[email protected]>, <[email protected]> >>>> >> Subject: [beagleboard] Re: Attention if order LVDS-Board from >>>> >>chalk-elec!!! >>>> >> >>>> >> >>>> >> >>>> >> Here the same... No reply, No cash back, nothing... Bad company >>>> >> I ordered the HDMI to LVDS convertor Nov 30 and I haven¹t received it >>>> >>either. Sent me shipping details Jan 16 with a tracking number for >>>> >>Malaysia Post, but looks like it is fake. >>>> >> >>>> >> >>>> >> Le dimanche 28 juillet 2013 17:23:43 UTC+2, [email protected] a >>>> écrit >>>> >>:I ordered the screen over a month ago and the money were sent the >>>> same >>>> >>day with paypal. After 3 emails they answerd me and said they will >>>> send >>>> >>it out within one week. 2 weeks later and I stil havent received the >>>> >>screen. Now a month later and no screen or money back or anything >>>> else. >>>> >> DO NOT RECOMEND ever buying anything from them. >>>> >> >>>> >> Den lördagen den 28:e januari 2012 kl. 09:59:00 UTC+1 skrev >>>> >>robo:attention if you like to order LVDS -Board on >>>> >> >>>> >> www.chalk-elec.com >>>> >> this company is very dubios !! >>>> >> >>>> >> details: >>>> >> >>>> >> I ordered on 28.December and payed via paypal >>>> >> >>>> >> I ordered with extra cost "DHL EXPRESS" >>>> >> >>>> >> >>>> >> in 2.week in january i received nothing. >>>> >> >>>> >> i wrote some mails , and always the answer: is sended, >>>> >> >>>> >> i ask for the tracking number . : >>>> >> >>>> >> today i received the mail with the tracking number bat : >>>> >> >>>> >> >>>> >> i called the DHL. >>>> >> >>>> >> 1. this is not a DHL - Package !! >>>> >> >>>> >> 2. It is a Number for a german Post -Package ! >>>> >> >>>> >> >>>> >> I called the German Post: >>>> >> >>>> >> 1.this Number can not be find in the System >>>> >> >>>> >> 2. this Number is not Express Number , Express-Number begin not with >>>> >> >>>> >> "R" , begin with "E" >>>> >> >>>> >> 3.normally at the End of the Number is source - Country: >>>> >> >>>> >> on this number is DE !!! (source Germany ) not MY(Malaysia) >>>> >> >>>> >> >>>> >> it is very dubios company ... >>>> >> >>>> >> I booked my mony back today, i develop it by self , i think it is >>>> >> >>>> >> faster >>>> >> >>>> >> regards >>>> >> >>>> >> robo >>>> >> >>>> >> >>>> >> -- >>>> >> >>>> >> For more options, visit http://beagleboard.org/discuss >>>> >> >>>> >> --- >>>> >> >>>> >> You received this message because you are subscribed to the Google >>>> >>Groups "BeagleBoard" group. >>>> >> >>>> >> To unsubscribe from this group and stop receiving emails from it, >>>> send >>>> >>an email to [email protected]. >>>> >> >>>> >> For more options, visit https://groups.google.com/groups/opt_out. >>>> > >>>> >Hi >>>> > >>>> >I'm not surprised. They do not answer on my mails neither. >>>> >Having problems with non running 10" lcd set. I invested in a brick!!! >>>> >Mike >>>> > >>>> >-- >>>> >For more options, visit http://beagleboard.org/discuss >>>> >--- >>>> >You received this message because you are subscribed to the Google >>>> Groups >>>> >"BeagleBoard" group. >>>> >To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> >email to [email protected]. >>>> >For more options, visit https://groups.google.com/groups/opt_out. >>>> >>>> >>>> -- >>>> For more options, visit http://beagleboard.org/discuss >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "BeagleBoard" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>>> >>> -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
