From: <[email protected]> Reply-To: <[email protected]> Date: Wednesday, February 12, 2014 at 9:54 PM To: <[email protected]> Cc: <[email protected]>, <[email protected]> Subject: Re: [beagleboard] Re: Attention if order LVDS-Board from chalk-elec!!!
> Hi, I sent an email but didn't receive a response. :'( That is strange because Yuri has followed up with me several times. I received my board January 29th, almost 2 months after I place my order, but Yuri was very proactive and checked in with me several times. Regards, John > > > On Tuesday, February 4, 2014 12:03:04 PM UTC-5, [email protected] wrote: >> Hi again, >> >> I reached Malaysia last weekend. They have national holiday (Chinese New >> Year), and office was opened today only. Here is short report: >> 1. ChalkElec just moved to new bigger building, most of stuff from old office >> still in boxes. They are unpacking now, going to start operation next week. >> 2. >> 3. They also bought new SMT equipment. I saw new PnP machine and >> semi-automatic stencil printer. It should solve bottleneck with manufacture >> speed, and they will finally have stock open. >> 4. >> 5. I inspected today their order processing system. Looks like it has bug, >> because some orders are missed in system, and they exist in PayPal only. So, >> guys were not aware about orders before customers started to write emails or >> open PayPal claim. I will check this in more details this week, then we will >> try to fix it. Regarding current customers, I requested ChalkElec to provide >> 2 lists with orders - one from PayPal, and another from internal order >> processing system. I will write simple program to compare both to find out >> missed orders, and we will process them manually. >> 6. >> 7. In my last post I asked you to send your claims directly to me. So far I >> got just one claim. I really hope that this problem is pretty rare. >> 8. >> 9. Also, I talked about giving any reward to customers who suffered from this >> problem. We agreed on providing 25% discount for next order. >> >> >> >> <https://lh5.googleusercontent.com/-VYVLK101ZP8/UvEcadISkRI/AAAAAAAAAAM/shdpE >> ULtU14/s1600/20140204.png> >> >> >> I see that guys really trying to do their best. Yes, they have some problems >> with planning, order processing, and support. But they are learning to make >> business. This is tough period for them, when business grows faster than they >> expected. We at ZetaOri will keep an eye on them and will try to pay more >> attention to support and advice them on key business points. >> >> For any future problems like this you can send claims directly to my email - >> I will take care to investigate and help with solving. >> >> >> >> On Wednesday, January 29, 2014 1:10:19 AM UTC+8, [email protected] wrote: >>> Hello guys, >>> >>> My name is Yuri, I'm CTO of ZetaOri Technologies - the parent company of >>> ChalkElec. Maxim sent to me link to this topic, that's how I know about >>> these problems with supply and come here. ChalkElec has own director, and >>> they operate independently from us since last year, but still have to report >>> to us monthly, and we can take control of company operations. Based on what >>> I read here, I see that situation is really bad and we should do something >>> immediately. I will try to book tickets to Malaysia to go there and check >>> whats happening right in place. Will provide update in couple days. >>> >>> Meantime, please send your complaints directly to my email. I have no idea >>> how many customers are awaiting for shipping, so I will appreciate if you >>> can briefly state just important information - your full name, order #, when >>> order has been placed, and which email you did tried to contact. Please, >>> state "ChalkElec order# XXX" as email subject. >>> >>> I apologize for all delays, silence, and any inconvenience involved. Please, >>> give me couple days to reach Malaysia, then I will try to improve situation. >>> >>> Yuri. >>> >>> On Tuesday, January 28, 2014 10:07:42 AM UTC+4, lisarden wrote: >>>> Hey guys! >>>> >>>> I know the director of Chalk-elec in person and gonna report about problems >>>> to him immediately. >>>> >>>> They are good people. Don't blame them earlier. It is not that easy to >>>> manufacture displays >>>> >>>> 27 Янв 2014 г. 23:47 пользователь "John Syn" <[email protected]> написал: >>>>> I just got an e-mail from Andrew Lim of Chalkboard Electronics with a link >>>>> to the USPS tracking website which shows my package is in Los Angeles. I >>>>> had originally used the Malasian Post tracking website for a RR..MY >>>>> tracking number which showed nothing, but entering this tracking number >>>>> into USPS show my package was shipped. BTW, I did enter a complaint with >>>>> PayPal and perhaps that is why my package is on its way. >>>>> >>>>> Regards, >>>>> John >>>>> >>>>> >>>>> >>>>> >>>>> On 1/25/14, 3:58 AM, "Michael Eitel" <[email protected]> wrote: >>>>> >>>>>> >Am Freitag, 24. Januar 2014 22:04:05 UTC+1 schrieb john3909: >>>>>>> >> From: <[email protected]> >>>>>>> >> Reply-To: <[email protected]> >>>>>>> >> Date: Friday, January 24, 2014 at 9:27 AM >>>>>>> >> To: <[email protected]> >>>>>>> >> Cc: <[email protected]>, <[email protected]> >>>>>>> >> Subject: [beagleboard] Re: Attention if order LVDS-Board from >>>>>>> >>chalk-elec!!! >>>>>>> >> >>>>>>> >> >>>>>>> >> >>>>>>> >> Here the same... No reply, No cash back, nothing... Bad company >>>>>>> >> I ordered the HDMI to LVDS convertor Nov 30 and I haven¹t received it >>>>>>> >>either. Sent me shipping details Jan 16 with a tracking number for >>>>>>> >>Malaysia Post, but looks like it is fake. >>>>>>> >> >>>>>>> >> >>>>>>> >> Le dimanche 28 juillet 2013 17:23:43 UTC+2, [email protected] a >>>>>>> écrit >>>>>>> >>:I ordered the screen over a month ago and the money were sent the >>>>>>> same >>>>>>> >>day with paypal. After 3 emails they answerd me and said they will >>>>>>> send >>>>>>> >>it out within one week. 2 weeks later and I stil havent received the >>>>>>> >>screen. Now a month later and no screen or money back or anything >>>>>>> else. >>>>>>> >> DO NOT RECOMEND ever buying anything from them. >>>>>>> >> >>>>>>> >> Den lördagen den 28:e januari 2012 kl. 09:59:00 UTC+1 skrev >>>>>>> >>robo:attention if you like to order LVDS -Board on >>>>>>> >> >>>>>>> >> www.chalk-elec.com <http://www.chalk-elec.com> >>>>>>> >> this company is very dubios !! >>>>>>> >> >>>>>>> >> details: >>>>>>> >> >>>>>>> >> I ordered on 28.December and payed via paypal >>>>>>> >> >>>>>>> >> I ordered with extra cost "DHL EXPRESS" >>>>>>> >> >>>>>>> >> >>>>>>> >> in 2.week in january i received nothing. >>>>>>> >> >>>>>>> >> i wrote some mails , and always the answer: is sended, >>>>>>> >> >>>>>>> >> i ask for the tracking number . : >>>>>>> >> >>>>>>> >> today i received the mail with the tracking number bat : >>>>>>> >> >>>>>>> >> >>>>>>> >> i called the DHL. >>>>>>> >> >>>>>>> >> 1. this is not a DHL - Package !! >>>>>>> >> >>>>>>> >> 2. It is a Number for a german Post -Package ! >>>>>>> >> >>>>>>> >> >>>>>>> >> I called the German Post: >>>>>>> >> >>>>>>> >> 1.this Number can not be find in the System >>>>>>> >> >>>>>>> >> 2. this Number is not Express Number , Express-Number begin not with >>>>>>> >> >>>>>>> >> "R" , begin with "E" >>>>>>> >> >>>>>>> >> 3.normally at the End of the Number is source - Country: >>>>>>> >> >>>>>>> >> on this number is DE !!! (source Germany ) not MY(Malaysia) >>>>>>> >> >>>>>>> >> >>>>>>> >> it is very dubios company ... >>>>>>> >> >>>>>>> >> I booked my mony back today, i develop it by self , i think it is >>>>>>> >> >>>>>>> >> faster >>>>>>> >> >>>>>>> >> regards >>>>>>> >> >>>>>>> >> robo >>>>>>> >> >>>>>>> >> >>>>>>> >> -- >>>>>>> >> >>>>>>> >> For more options, visit http://beagleboard.org/discuss >>>>>>> >> >>>>>>> >> --- >>>>>>> >> >>>>>>> >> You received this message because you are subscribed to the Google >>>>>>> >>Groups "BeagleBoard" group. >>>>>>> >> >>>>>>> >> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send >>>>>>> >>an email to [email protected]. >>>>>>> >> >>>>>>> >> For more options, visit https://groups.google.com/groups/opt_out. >>>>>> > >>>>>> >Hi >>>>>> > >>>>>> >I'm not surprised. They do not answer on my mails neither. >>>>>> >Having problems with non running 10" lcd set. I invested in a brick!!! >>>>>> >Mike >>>>>> > >>>>>> >-- >>>>>> >For more options, visit http://beagleboard.org/discuss >>>>>> >--- >>>>>> >You received this message because you are subscribed to the Google >>>>>> Groups >>>>>> >"BeagleBoard" group. >>>>>> >To unsubscribe from this group and stop receiving emails from it, send >>>>>> an >>>>>> >email to [email protected]. >>>>>> >For more options, visit https://groups.google.com/groups/opt_out. >>>>> >>>>> >>>>> -- >>>>> For more options, visit http://beagleboard.org/discuss >>>>> --- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "BeagleBoard" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to [email protected]. >>>>> For more options, visit https://groups.google.com/groups/opt_out. > > -- > For more options, visit http://beagleboard.org/discuss > --- > You received this message because you are subscribed to the Google Groups > "BeagleBoard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
