Please correct me if I am wrong. At this point everyone involved in the development and manufacturing of the BeagleBone Black is doing so at break-even or a financial loss. This is an intentional strategy to build a critical mass of students, hackers, and hobbyist to create an ecosystem around the development system.
This is a good long term strategy and a socially responsible position. Ideally, a healthy ecosystem will continue to grow around the TI based chip and the Circuit Co based board. The challenge comes, as we saw with power up and power down, when others expect a social responsibility project to meet their needs as a commercial product. Again, as I understand it, Circuit Co is at their maximum manufacturing capacity for the BBB. Everywhere I look, the BBB is sold out with-in hours of a distributor receiving a batch. Many of the distributors have agree to sell one per customer until the supply situation is resolved. Their goal, at this point, is to get as many units as possible into hands of students, hackers, and hobbyists to build the ecosystem of hardware and software developers who have a history of adding value back into an "open" project. This is new ground for many people and it will take a while for everyone to understand how the pieces fit together. The good news is that everything on the BBB is open so anyone is welcome to manufacture of modify it to meet their needs. Dave On Wed, May 28, 2014 at 12:56 AM, <[email protected]> wrote: > Gerald, > it seems getting no answer from CCo is a common experience. We have tried on > phone, cellphone, fax, email and not received any reply since 8 weeks.As we > had bought a four digit number of units in the past and about to repeat the > same, we had expected a better service. > Also no communication on outstanding units not delivered and RMAs > From our own production we know that customer service tends to suffer when > things run hot, but we still believe we deserve better. > Appreciate your hint to CCo or any advise what we may do better. > Andy > > -- > For more options, visit http://beagleboard.org/discuss > --- > You received this message because you are subscribed to the Google Groups > "BeagleBoard" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/d/optout. -- For more options, visit http://beagleboard.org/discuss --- You received this message because you are subscribed to the Google Groups "BeagleBoard" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
