Doreen, Is it just one specific instance of Outlook or would it still work if the user logs on and starts Outlook on a different computer?
I would almost willing to bet that it is desktop redirector...
Please try the following to check:
1. Have user close all Outlook instances
2. Find user on the BES and try sending
(a) IT Policy to the device. - does it gets to the device?
(b) PIN message to the device. - does it get to the device?
(c) Email message (from the BES).
If (a) and (b) work while (c) does not, it is almost certain that the
redirection is set-up for the desktop and not server.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Moller, Doreen
Sent: Wednesday, April 22, 2009 4:46 PM
To: [email protected]; A list for BES Admin's to discuss issues,etc.
Subject: Re: [Bes-admins] Question re BB and Outlook 2007
No you mean in Outlook? Thing is when outlook is closed no mail arrives
in inbox.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of John
Sent: Wednesday, April 22, 2009 04:44 PM
To: A list for BES Admin's to discuss issues,etc.
Subject: Re: [Bes-admins] Question re BB and Outlook 2007
Have you tried creating a new profile
John
Sent via BlackBerry by AT&T
-----Original Message-----
From: "Moller, Doreen" <[email protected]>
Date: Wed, 22 Apr 2009 15:56:39
Subject: [Bes-admins] Question re BB and Outlook 2007
_______________________________________________
Bes-Admins mailing list
[email protected]
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
---------------------------------
Bes-Admins mailing list is Sponsored by Port3101.org : Your BES
Connection. http://www.dataoutages.com/3101
_______________________________________________
Bes-Admins mailing list
[email protected]
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
---------------------------------
Bes-Admins mailing list is Sponsored by Port3101.org : Your BES
Connection. http://www.dataoutages.com/3101
*********************************************************************
This message and any attachments are solely for the
intended recipient. If you are not the intended recipient,
disclosure, copying, use or distribution of the information
included in this message is prohibited -- Please
immediately and permanently delete.
_______________________________________________
Bes-Admins mailing list
[email protected]
http://www.dataoutages.com/mailman/listinfo/bes-admins
http://www.dataoutages.com
RSS Feed: http://feeds.feedburner.com/Bes-admins
---------------------------------
Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection.
http://www.dataoutages.com/3101
smime.p7s
Description: S/MIME cryptographic signature
_______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101
