Ok, thanks very much. I am waiting to hear back from user and am going to visit his desk. I will let you know results. Thanks so much!!!!
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kalnitsky, Yury Sent: Thursday, April 23, 2009 02:59 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Question re BB and Outlook 2007 Doreen, Is it just one specific instance of Outlook or would it still work if the user logs on and starts Outlook on a different computer? I would almost willing to bet that it is desktop redirector... Please try the following to check: 1. Have user close all Outlook instances 2. Find user on the BES and try sending (a) IT Policy to the device. - does it gets to the device? (b) PIN message to the device. - does it get to the device? (c) Email message (from the BES). If (a) and (b) work while (c) does not, it is almost certain that the redirection is set-up for the desktop and not server. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Moller, Doreen Sent: Wednesday, April 22, 2009 4:46 PM To: [email protected]; A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Question re BB and Outlook 2007 No you mean in Outlook? Thing is when outlook is closed no mail arrives in inbox. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John Sent: Wednesday, April 22, 2009 04:44 PM To: A list for BES Admin's to discuss issues,etc. Subject: Re: [Bes-admins] Question re BB and Outlook 2007 Have you tried creating a new profile John Sent via BlackBerry by AT&T -----Original Message----- From: "Moller, Doreen" <[email protected]> Date: Wed, 22 Apr 2009 15:56:39 Subject: [Bes-admins] Question re BB and Outlook 2007 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101 ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101 ********************************************************************* This message and any attachments are solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use or distribution of the information included in this message is prohibited -- Please immediately and permanently delete. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101
