If the device has been wiped then it should be prompting for a New Password. If he's set one, or if he's forgot it, just have him continue to enter passwords until it wipes again and allows a New Password.
Once he's in the device, re-activate. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Dan Mathews Sent: Wednesday, June 10, 2009 12:44 PM To: [email protected] Subject: [Bes-admins] Help - Erase Data and Disable Handheld I have a user who lost the BB and I sent this command. Now they have it in hand. How do I get it unlocked again for them? What is the password to unlock? The device is remote, I do not have physical contact with it and the user does not have DM. BES 4.1.6 and Exchange. ____________________________________________ Dan Mathews Systems Administrator Duncan Solutions, Inc. Phone: 414.847.3747 _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
